Job Title: Service Manager 
Location: REMOTE (Candidates must be in NJ, NY, MA OR TX)
Pay: $95-105K/year + Bonus 
Work Schedule: Remote (90% of the time WFH then 10% of the time traveling across the service area supporting techs) 

Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.

What Client Needs From You:

• Lead a team and manage team communication, ensuring all parties are aware of needed information
• Provide the highest level of professionalism, communication, and integrity to our customers
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
• Participate in the hiring, training, and coaching of field staff 
• Maintain stock, parts, tools, and safety equipment in the vehicle

What Sets You Apart:

• 5+ years of HVAC field experience
• Previous experience in service management roles
• Universal EPA certification
• Valid driver's license
• Knowledge with advance principles of air conditioning, refrigeration, and heating
• Excellent written, verbal, and interpersonal skills
• Basic computer skills for iPad/cell phone communication and documentation