Portfolio Management & Progress Tracking

*     Maintain a comprehensive portfolio view across all four EICS teams, tracking progress to strategic goals, milestones, and key performance indicators

*     Establish and operate a consistent portfolio governance rhythm including status reporting, risk identification, and dependency management

*     Develop and maintain portfolio dashboards and reporting artifacts that provide real-time visibility to the EICS Department Head and senior leadership

*     Identify portfolio-level risks, issues, and blockers; escalate appropriately and facilitate resolution across teams

*     Monitor resource utilization and capacity across EICS teams to surface constraints and support prioritization decisions

*     Lead Sprint Review preparation and facilitation activities, including coordinating demonstrations, curating stakeholder-ready release summaries, capturing accepted and deferred backlog items, and ensuring review outcomes inform portfolio-level planning and roadmap refinement

Project Management - Cross-Domain Initiatives

*     Lead end-to-end project management for small-to-medium efforts that span multiple EICS teams or require coordination with stakeholders outside EICS

*     Define project scope, objectives, timelines, and success criteria in collaboration with team leads and the Department Head

*     Develop and maintain project plans, RACI matrices, communication plans, and status reports

*     Facilitate project kickoffs, working sessions, and retrospectives; drive accountability for action items and decisions

*     Apply structured project management methodologies (e.g., PMI, Agile, hybrid) appropriate to the size and nature of each initiative

*     Support the New Product Request (NPR) process by implementing and tracking process enhancements, managing the NPR lifecycle from intake through resolution, and ensuring consistent execution and visibility across stakeholders

CIO & CISO Executive Briefing Coordination

*     Own and manage the EICS executive briefing schedule for CIO and CISO engagements, ensuring timely preparation and delivery of all materials

*     Coordinate data collection across EICS teams to compile accomplishments, project updates, portfolio additions, and key metrics ahead of each briefing cycle

*     Support the draft and refinement process for executive briefing decks, briefing documents, and talking points in alignment with College Board's communication standards

*     Serve as the primary point of coordination between EICS and the offices of the CIO and CISO for scheduling, agenda-setting, and follow-up actions

*     Track and close out action items and commitments arising from executive briefings

Stakeholder Engagement & Communication

*     Act as a trusted liaison between the EICS Department Head and internal stakeholders across Technology, Security, Finance, and business divisions

*     Communicate portfolio status, risks, and outcomes in a clear, consistent, and audience-appropriate manner

*     Partner with team leads across ITAM HAM, ITAM SAM, Infrastructure Engineering, and Infrastructure Operations to gather inputs and maintain alignment

*     Support onboarding of new projects into the EICS portfolio, including intake evaluation and prioritization facilitation

Operational Excellence & Continuous Improvement

*     Identify and recommend improvements to EICS portfolio management processes, tools, and reporting mechanisms

*     Support the development and maintenance of EICS team operating procedures, governance documentation, and internal knowledge repositories

*     Assist in the annual planning cycle by consolidating team-level inputs into a cohesive EICS portfolio view

*     Benchmark EICS portfolio practices against industry standards and recommend enhancements to the Department Head

Required Qualifications

Preferred Qualifications

*     7-10 years of experience in portfolio management, program management, or a related discipline within enterprise IT or technology organizations

*     PMP, PgMP, or equivalent project/program management certification

*     Demonstrated experience managing cross-functional portfolios that include infrastructure, operations, or security domains

*     Familiarity with ITAM, ITSM, or IT infrastructure management concepts and terminology

*     Proven ability to manage multiple concurrent small-to-medium projects from initiation through closure

*     Experience supporting CIO or CISO briefing cycles in a large enterprise or higher education environment

*     Experience preparing and coordinating materials for senior executive audiences (CIO, CISO, or equivalent)

*     Knowledge of Agile and hybrid delivery frameworks

*     Proficiency with portfolio and project management tools (e.g., Jira, Smartsheet, Microsoft Project, ServiceNow PPM, or equivalent)

*     Experience with data visualization or reporting tools (e.g., Power BI, Tableau) to build portfolio dashboards

*     Advanced proficiency in Microsoft Office 365, particularly PowerPoint and Excel

*     Background in higher education, non-profit, or similarly mission-driven organizations

*     Strong written and verbal communication skills with ability to synthesize technical content for executive audiences

*     Familiarity with ITIL v4 principles and IT governance frameworks

*     Experience operating in a matrixed organization and influencing outcomes without direct authority

Strategic Alignment

Connects work to org goals

Executive Communication

Clear, concise, audience-ready

Cross-Team Collaboration

Bridges domains and functions

Structured Thinking

Brings order to complexity

Accountability

Owns outcomes, not just tasks