Epic Willow Ambulatory Analyst
Location: Chicago, Illinois
Country: United States
Category: EHR
Workplace Location: Remote
Employment Type: Contract
Posted Date: June 5, 2026
Job ID: 647869
Job Description
Our client is looking to hire an Epic Willow Ambulatory Analyst to join their team for a 6-month fully remote contract opportunity.
Are you a seasoned Epic Willow Ambulatory Expert with a passion for shaping healthcare technology? We're seeking a talented and dedicated Epic Willow Ambulatory Analyst to become a vital part of our dynamic healthcare IT support team. This is your opportunity to influence patient care positively while working on a long-term project with one of Texas's leading healthcare systems.
In this role, you will serve as the go-to SME for outpatient, retail, and specialty pharmacy workflows within the Epic EHR platform. You'll manage day-to-day support operations, troubleshoot complex issues, and collaborate closely with offshore teams and clinical stakeholders to ensure seamless pharmacy operations across multiple sites. With a focus on configuration, optimization, and support, your expertise will help shape the future of healthcare delivery.
Other Requirements:
- Active Epic Willow Ambulatory certification (must be maintained)
- Ability to work in a fast-paced environment with multitasking capabilities
- Willingness to participate in after-hours on-call rotations (once every 4-8 weeks), qualifying for OT
- Some experience supporting remote and offshore teams is preferred
- 4+ years of Epic Willow Ambulatory application management experience
- Current Epic Willow Ambulatory certification (mandatory)
- Strong knowledge of outpatient and specialty pharmacy workflows
- Experience with EHR support operations and SLA management
- Proven background in troubleshooting, root cause analysis, and interface management (including Surescripts)
- Exceptional communication skills for collaborating with clinical and technical teams
- Prior experience working with offshore support teams is highly desirable
- Additional Epic certifications (Inpatient, Home Infusion, etc.)
- Experience with pharmacy billing, 340B programs, and inventory management
- Knowledge of medication safety, HIPAA compliance, and revenue cycle workflows
- Familiarity with multi-site system implementations
- Bachelor's degree in Health Informatics, Healthcare Administration, or related field
- 4+ years of healthcare IT experience, ideally within large health systems or consulting firms
This long-term project offers an excellent pathway to a permanent role after six months, with competitive pay and OT benefits for on-call hours. Enjoy the flexibility of 100% remote work and join a team dedicated to innovative healthcare solutions.
NO C2C MUST BE A US CITIZEN - W2 ONLY
Pay: $75 - $91/hr W2 ONLY
40 hour a week - fully remote 6-month contract with possible extension
MUST BE Certified in Epic Willow Ambulatory As an analyst
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
