Journey Builder

Location: New York City, New York

Country: United States

Category: Marketing

Workplace Location: Onsite

Employment Type: Contract

Posted Date: April 14, 2026

Job ID: 646548

Job Description

Journey Builder
Location: Hybrid onsite schedule in NYC
Schedule: 40 hours
Duration: 12 months
Pay: $73-$75.38 DOE

The Planet Group is looking for Journey Builder to join our well-known Fortune 500 client on a 12-month contract, working a hybrid schedule out of NYC. 

Journey Builder | Qualifications:

  • BA/BS preferred, or equivalent work experience
  • 7-10 years of lifecycle marketing experience building and launching acquisition and engagement initiatives
  • Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys
  • High aptitude for logical reasoning and critical thinking. Experience in SQL preferred.
  • Exhibit high attention to detail and organization to deliver quality projects in a timely manner
  • Innovator who is proactive, thoughtful and resourceful with a willingness to tackle ambiguity and roadblocks.
  • Ability to react calmly to curveballs, devise contingency plans, make judgment calls and pivot as needed under pressure in an evolving environment.
  • Great teammate mentality with strong consideration for impact on partners
  • Effective communication skills in all mediums—from slack and email to presentations

Journey Builder | Description:

  • Developing, testing, and deploying customer journeys. This involves assessing product and strategy objectives, platform capabilities and data needs.
  • Collaborating and communicating clearly and effectively with stakeholders given the complexities of global large-scale projects, ensuring that operational plans, deliverables and risks are properly addressed and aligned.
  • Optimizing performance through A/B testing to drive incremental growth and overall program improvement. Monitoring campaign performance for operational integrity, and identifying and communicating issues to internal teams.
  • Identifying key opportunities of improvement in campaign performance, operational efficiency and processes, and product tooling.
  • Building a knowledge portal of best practices and playbooks that serve as a reference and training resource.

EEO Statement

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About The Planet Group

The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.

As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.

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