Job Title  Project Coordinator 
Location:  Grand Rapids MI 49506
Contrac7 months
Schedule: Hybrid - 3 days onsite
Pay: $20-23 per hour

The Contractor will primarily make outbound phone calls to customers while also gathering, analyzing, translating, and communicating information to support project activities. This role provides administrative assistance to the Project Manager and receives general direction from the reporting manager and/or Project Manager regarding assigned tasks.

Key Responsibilities:

• Make outbound phone calls to customers and provide professional, responsive customer service.
• Gather customer information and accurately document responses and findings.
• Analyze, organize, and translate information into clear and actionable updates.
• Communicate information to the Project Manager and other team members as needed.
• Provide administrative and project support to the Project Manager.
• Assist with tracking, documentation, data entry, reporting, and other project-related activities.
• Follow established procedures and complete assigned tasks with limited supervision.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Perform other duties and special projects as assigned.

Qualifications:

• 1-2 years of relevant experience preferred.
• Strong verbal and written communication skills.
• Comfortable making frequent customer phone calls.
• Strong organizational and administrative skills.
• Ability to gather, analyze, and communicate information effectively.
• Detail-oriented with strong follow-through.
• Ability to work independently while following general direction from management.
• Proficiency with standard office software and computer systems.