Job Title: Benefits Administrator, Health and Wellbeing
Number of Positions: 1
Contract: ~8 months
Site/Location: Hybrid in Wellesley, MA or Hartford, CT
Pay: $26-31.43/hr, depending on experience

Job Details
The Benefits Administrator, Health and Wellbeing is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs. The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

Benefits Administrator, Health and Wellbeing Requirements:

• Bachelor's Degree or equivalent work experience
• Experience working in Employee Benefits and Wellness programs a plus
• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint)
   

•  Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines
• Triage and escalate complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process
• Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims
• Provide support for retirement operations as needed
• Complete other duties as assigned