Account Support Associate
Location: New York, New York
Country: United States
Category: Administrative
Workplace Location: Onsite
Employment Type: Contract
Posted Date: August 31, 2026
Job ID: 651400
Job Description
Account Support Associate
Location: NEW YORK, NY
Pay: $30/hr to $35.46/hr (DOE)
Schedule: Hybrid
Hours: 40hrs/wk
Duration: 2 Months
The Planet Group is seeking an Account Support Associate, who will provide administrative, reporting, and project support to the Business Uniforms team. This role will assist in managing client deliverables, tracking projects, coordinating cross-functional follow-ups, and preparing reports and presentations. The position is designed to support the team's operational needs during a period of increased business activity and help ensure successful execution of key client programs and initiatives
Responsibilities:
- Administrative & Project Coordination
- Maintain project timelines, trackers, and status reports for client programs.
- Coordinate follow-up activities and monitor action items across cross-functional teams.
- Track open issues, system enhancements, and client requests to ensure timely resolution.
- Assist with meeting preparation, including agenda development, meeting notes, and follow-up communication.
- Support planning and coordination efforts for trade shows, client meetings, and quarterly business reviews (QBRs).
- Reporting & Analytics Support
- Generate and distribute sales, inventory, and operational reports.
- Partner with internal reporting resources to gather and compile business data.
- Maintain reporting dashboards and support ad hoc analytical requests.
- Assist with preparation of QBR presentations and client-facing materials.
- Client & Account Support
- Prepare weekly status updates and reporting packages for key accounts.
- Monitor customer service and quality-related issues and ensure appropriate follow-up.
- Support client deliverables and communication efforts.
- Serve as a liaison between account management and cross-functional partners to help keep projects on track.
- Team Support
- Assist with tracking business priorities and deadlines.
- Maintain organized documentation and program records.
- Provide general administrative support to the Uniforms team as needed.
- Support special projects and business initiatives.
Qualifications:
- Bachelor's degree preferred
- 1-3 years of experience in account coordination, customer service, project coordination, merchandising, sales support, or a related field.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams.
- Strong communication and relationship-building skills.
- Detail-oriented with the ability to work independently and collaboratively in a fast-paced environment.
- Experience supporting account management, sales, wholesale, retail, or uniform programs.
- Experience preparing presentations, reports, and client-facing materials.
- Familiarity with inventory, order management, or supply chain processes
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
