Content Operations Program Consultant
Location: Mettawa, Illinois
Country: United States
Category: Account & Project Management
Workplace Location: Onsite
Employment Type: Contract
Posted Date: August 14, 2026
Job ID: 650879
Job Description
The Planet Group is seeking a Content Operations Program Consultant to join one of our well-known global pharmaceutical clients.
- Pay: $67-72.38/hr depending on experience
- Location: Hybrid in Mettawa, IL (T-TR onsite)
- Establish and maintain governance processes, operating standards, intake practices, and execution frameworks across Content Operations
- Develop playbooks, templates, SOPs, and quality standards that promote consistency and operational excellence
- Lead recurring operational cadences, including planning sessions, leadership reviews, and cross-functional meetings
- Drive process improvement initiatives that reduce inefficiencies, rework, and operational complexity
- Partner with internal teams and stakeholders to align priorities, manage dependencies, and support integrated planning
- Manage risks, issues, dependencies, and backlogs while facilitating timely decision-making and issue resolution
- Create dashboards, reports, and leadership communications that enhance visibility into priorities, capacity, progress, and outcomes
- Support AI governance and adoption efforts through best practices, training, and operational oversight
- Leverage Smartsheet, Workfront, and reporting tools to improve transparency, efficiency, and operational performance
- Promote a culture of collaboration, accountability, and continuous improvement across Content Operations
- Build strong relationships that enable collaboration and execution
- Identify opportunities to simplify processes and improve performance
- Encourage innovation and support continuous improvement
- Influence effectively across teams and stakeholder groups
- Use data and sound judgment to support decision-making
- Bachelor's degree in Business, Operations, Communications, Project Management, Marketing, or a related field
- 5+ years of experience in content operations, PMO, project/program management, business operations, or a related environment
- Experience developing governance frameworks, operational processes, and standardized ways of working
- Strong process improvement, stakeholder management, and problem-solving skills
- Experience creating dashboards, operational reporting, and executive-ready communications
- Proficiency with Smartsheet, Workfront, Microsoft 365, and related business tools
- Excellent communication, facilitation, and organizational skills
- Ability to work independently and manage multiple initiatives in a fast-paced environment
- Familiarity with AI governance, emerging technologies, or enterprise technology adoption is preferred
- PMP, Lean Six Sigma, Agile, Scrum, or related certifications are a plus
- Positive "All for One" approach to team priorities and business outcomes
- Learns quickly, adapts to change, and embraces new ways of working
- Demonstrates accountability, ownership, and a results-oriented mindset
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
