Pay Rate: $22-25/hour 




Primary Responsibilities
Customer Data & Master Data Management

• Maintain customer, stockholder, supplier, product, carrier, and terminal master data within terminal management systems.
• Process customer, supplier, carrier, and account setup requests in a timely and accurate manner.
• Maintain account structures, loading permissions, product authorizations, and related terminal system configurations.
• Support customer onboarding activities associated with new business opportunities and terminal acquisitions.
• Ensure the integrity, accuracy, and completeness of customer and operational data.

• Support inventory reconciliation and settlement processes for terminal operations.
• Review and investigate inventory discrepancies, transaction exceptions, and gain/loss variances.
• Assist in the preparation and validation of month-end close activities and reporting requirements.
• Support inventory allocation reviews, adjustments, and reconciliation efforts.
• Partner with Operations, Scheduling, Measurement & Quality, and Commercial teams to resolve inventory-related issues.

• Prepare recurring and ad hoc reports for internal and external stakeholders.
• Analyze operational, inventory, and transactional data to identify trends, discrepancies, and improvement opportunities.
• Assist in the development and maintenance of reporting tools, spreadsheets, dashboards, and data analysis resources.
• Prepare and submit required regulatory volumetric reporting.

• Respond to customer and internal business inquiries related to account maintenance, inventory transactions, and terminal activities.
• Investigate and resolve terminal loading, account configuration, and transaction processing issues.
• Coordinate with cross-functional business teams to support operational continuity and customer service objectives.
• Assist with bill of lading corrections, inventory inquiries, and exception management activities.

• Support carrier onboarding activities and maintain required carrier documentation.
• Assist with annual insurance verification and related record maintenance.
• Maintain terminal access agreements and supporting operational documentation.
• Ensure compliance with established business procedures and internal controls.

• Participate in system implementation, upgrade, testing, and validation activities.
• Support terminal acquisitions, business integrations, and new customer implementations.
• Assist with process automation, workflow optimization, and data cleanup initiatives.
• Identify opportunities to improve reporting accuracy, operational efficiency, and data governance practices.

• High School Diploma or equivalent.
• Advanced proficiency with Microsoft Excel and Microsoft Office applications.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to effectively manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a cross-functional team environment.
• Due to month-end close requirements, PTO and extended absences are generally not permitted during the first three business days of each month, except in extenuating circumstances.

• Associate's or Bachelor's degree in Business, Supply Chain, Logistics, Finance, Information Systems, or a related field.
• Experience supporting terminal operations, logistics, inventory management, data analysis, settlements, customer service, or related operational functions.
• Experience working with terminal management systems or operational data systems.
• Knowledge of petroleum, liquid storage, terminal, transportation, or logistics operations.

• Accurate and timely maintenance of customer and operational data.
• Successful execution of inventory reconciliation and settlement activities.
• Effective support of monthly close deadlines and reporting requirements.
• Resolution of operational issues through collaboration with internal and external stakeholders.
• Continuous improvement of data quality, reporting capabilities, and business processes.

• Perform other duties and responsibilities as assigned.