Content Specialist
Location: California, San Francisco
Duration: 6 months
Pay: $48/hr - $52/hr (DOE)

The Planet Group is seeking a detail-oriented and adaptable Content Specialist, on a contract basis, to join the Media Ops team within the Scaled Ops Department. This specialized team encompasses a broad spectrum of creative disciplines, including copywriting and merchandising, dedicated to onboarding hotel partners with quality and efficiency.
The Content Specialist will work closely with the Content Ops Lead and the wider Media Ops team to build and quality-check content for hotel property pages. Partner connectivity varies from hotel group to hotel group. You'll adapt to each partner's setup, develop deep working knowledge of their requirements, and help the team anticipate needs rather than react to them. This role is essential to scaling Hotels content without sacrificing the quality bar set by Media Ops.

Qualifications: 

• 2+ years of experience in content production, editorial, marketing, hospitality, or a related field
• Strong written English with a solid grasp of grammar, spelling, usage, and punctuation
• Comfort with AI-assisted writing tools and a willingness to learn prompting techniques to draft and refine copy
• Highly organized; able to manage structured workflows and juggle multiple projects against deadlines
• Detail-oriented with the ability to spot inconsistencies in copy and imagery
• Basic comfort with photo organization and tagging
• Proficient in Google Suite applications; experience with Salesforce, or other content management tools is a plus
• Hospitality, travel, or e-commerce experience preferred but not required
• Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience

• Adapt workflow to each partner's connectivity setup -- operating as a quality checker where content integrations exist, and executing full builds where they don't
• Build working knowledge of each partner's setup to anticipate requirements ahead of time
• Surface recurring blockers, content gaps, and partner-specific quirks back to the Content Ops Lead on a regular basis
• Manage multiple property builds simultaneously while maintaining attention to detail Build out room-level content for hotel property pages, following the structure and quality standards established by the Media Ops team
• Use AI prompts to draft, refine, and iterate on room descriptions and supporting copy, with human review for accuracy and tone
• Tag and organize photography at the property and room level
• Foster a collaborative and positive work environment to promote teamwork and productivity