The Planet Group is seeking a Senior Business Program Manager (Patient Services) to join one of our well-known global pharmaceutical client. 

• Pay: $89-94.81/hr depending on experience 
• Location: Hybrid in Mettawa, IL (Onsite T-TR)

• Build and sustain productive working relationships with BTS, APEX, and Patient Services Strategy Leadership by leading with influence rather than authority
• Manage end-to-end delivery of the performance measurement plan from design through deployment with a high degree of ownership and follow-through
• Proactively communicate status, risks, and mitigation plans to the Associate Director of Program Management
• Partner across functions to establish clear ownership of performance targets and drives shared accountability for outcomes -- ensuring all parties understand their role in delivering results against the plan
• Collaborate with APEX and BTS to scope, develop, and deploy reporting dashboards as needed
• Establish and maintain effective working relationships with team members, co-leaders and leadership in Commercial, Business Technology Services, Legal, Office of Ethics and Compliance, Manufacturing Operations, Global Medical Affairs, Promotions, Brand teams, and Global Patient Services

• Bachelor's degree and relevant experience
• MBA, Project Management Professional certification and work experience in the pharmaceutical industry preferred
• Senior PM: 5-7+ years of program management and program governance experience
• Strong organizational skills, strategic thinking, problem-solving skills, program management capabilities, financial management capabilities and an in-depth understanding of the patient services and pharmaceutical business
• Human relations and administrative skills required
• Leading without Authority skills required
• Conflict resolution skills including persuasive management techniques required
• Excellent verbal, written, presentation and interpersonal skills required
• Ability to communicate concepts and problems in terms that are understandable to all levels of the organization, including C-Suite
• Proven ability to drive outstanding team performance and engagement motivating, energizing and inspiring team members
• Strong interpersonal skills, organizational savvy, and the ability to align diverse stakeholders around shared goals, timelines, and accountability in a complex matrixed environment
• Skilled at setting clear expectations, navigating ambiguity, and diplomatically but firmly re-engaging partners who are off-track -- while maintaining composure under pressure