Sr SalesForce Developer, Service Cloud
Location: Bedford, Massachusetts
Country: United States
Category: Other
Workplace Location: Remote
Employment Type: Contract
Posted Date: May 13, 2026
Job ID: 646599
Job Description
Job Title: Sr. Salesforce Developer, Service Cloud
Location: Local to Bedford, MA - remote
Employment Type: 5 Month Contract
Pay Rate: 45-50/hr
Hours: 40/week, standard business hours
Must:
- Candidates MUST be local, ideally within 30 miles of Bedford MA.
- No onsite requirements at this time but candidates must be local to the Bedford area.
- 5+ years of Salesforce development experience.
- Candidates MUST have recent experience with Agentforce, OMS and service cloud - These are non-negotiables.
- Candidates need to know the above skills and be able to explain their experience working with them
- Candidates must have a completed BA/BS degree in a technical field.
What you will do:
- Design, build, and support solutions on Salesforce Service Cloud, Salesforce Order Management (OMS) using Apex, Lightning, and Flows
- Deliver enhancements across the full development lifecycle
- Work closely with business teams to translate requirements into scalable solutions
- Follow Salesforce best practices for development, testing, and documentation
- Build and maintain API integrations using Apex and REST services
- AI / Agentforce Chatbot
- Enhance the existing Agentforce chatbot to support transactional workflows
- Improve chatbot accuracy using Salesforce Knowledge, product data, and business rules
- Configure prompts, intents, actions, and fallback logic
- Data Cloud & Personalization
- Use Salesforce Data Cloud to support personalization and AI grounding
- Support identity resolution and data mapping as needed
- Testing, Release & Governance
- Support testing, UAT, deployments, and production releases
- Follow DevOps and Git-based deployment practices
To Be Successful You Will Have:
- 5+ years of Salesforce development experience
- Strong experience with:
- Apex, Lightning Web Components, Flows REST APIs and integrations
- Salesforce Service Cloud
- Hands-on experience with Salesforce Agentforce
- Experience working with Salesforce Order Management (OMS) & Salesforce Service cloud
- Familiarity with Salesforce Data Cloud
- Experience with Git and Salesforce deployments
- Strong problem-solving and collaboration skills
- Salesforce certifications (Platform Developer I/II)
- Experience with AI, chatbots, or conversational automation
- Experience supporting global or multilingual Salesforce implementations
- Background in customer service, warranty, or technical support systems
- LI-Hybrid
s.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Apply Now
Apply Via
Stay Up To Date With The Latest Jobs.
Similar Jobs
About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
