Job Title: Collection Specialist
Location: Florham Park, NJ 07932
Contract length: 6-month Contract 
Schedule: Monday - Friday 9:00am - 4:30pm (hybrid)
Pay: $21/hr - $23/hr

• Associate degree or higher in Business or equivalent preferred
• Prior corporate business to business collections experience (2-3 years)
• Experience with Peoplesoft, NetSuite, Sage ERP system is preferred
• Strong communication, problem solving, and analytical skills required
• Ability to work independently and to adapt to a fast-changing environment
• High proficiency in Microsoft Office including Excel, Word, and Outlook
• Must have attention to detail with an eye for accuracy and work well under pressure to meet deadlines
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency

• Daily review of AR aging and monitor the delinquent status of accounts and follow up as necessary to keep account current
• Update customer account with detailed notes regarding collection process and disputes
• Making outbound collection calls and communicating effectively via email, in a professional manner while keeping and improving customer relations
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
• Identify issues attributing to delinquency and escalate them as appropriate
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• E-mail correspondence to customers to encourage payment of delinquent accounts
• Ability to identify discrepancies and collaborate professionally within the organization
• Perform other duties as assigned