Job Title: Department Assistant
Location: Kansas City, MO 64114
Contract length: 11-month Contract-to-Hire
Pay: $21/hr - $27/hr

Department Assistant Qualifications 

• High school diploma/GED required
• Previous experience in an administrative or office setting is preferred
• Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) is required
• Experience with project financial management software, like Ecosys, is highly desirable
• Must be a self-starter with the ability to work independently, demonstrating reliability, accuracy and strong problem-solving skills
• A strong customer service orientation with a commitment to providing proactive, solutions-oriented support
• Excellent organizational skills, attention to detail, and effective verbal and written communication skills are necessary
• Demonstrated ability to learn and apply AI and other innovative technologies to enhance efficiency, improve quality, and support the global practice’s evolving needs
• Demonstrated ability to handle multiple tasks and communicate professionally with all levels of the organization and external partners

• Support planning and facilitation of internal meetings and events
• Prepare and submit expense reports for key members of leadership
• Serve as an information resource for the department and project teams, resolving questions and facilitating the flow of communication regarding facilities and internal events
• Prepare and assist with impactful presentations, meeting notes, and data tables using Microsoft PowerPoint, Excel, OneNote and other programs
• Coordinate client event ticket distribution and tracking
• Develop and maintain procedures that align with business line (TSA) requirements and assist in advancing new business initiatives or processes
• Plan, coordinate and facilitate on-site and off-site meetings for various groups, including training sessions, stakeholder and management meetings
• Use project financial management software (Ecosys) and PowerBi to assist project support team and project managers with project closeouts, tracking unbilled & A/R, and other project related duties
• Submit equipment rental forms for certain software used by project teams
• Monitor and review standard expenditures to ensure global practice activities are conducted within established budgets
• Coordinate with the corporate training department to manage required training programs and records for personnel
• Provide logistical support for training sessions
• Coordinate gift giveaways for internal and external initiatives
• Submit and track facilities/IT tickets when needed
• Coordinate onboarding for all new hires within ENS. Includes providing administrative support for improved ENS onboarding program that will launch in 2025/2026
• Support planning and facilitation of external events
• Prepare various communications, including emails, meeting agendas and meeting minutes
• Manage sensitive and confidential information with discretion
• Address and coordinate the resolution of department-related operational issues, such as those concerning resources, workstations and supplies for our Kansas City & Omaha offices
• Perform other duties as assigned
• Comply with all company policies and standards