Job Title: IT Developer 
Location: New Jersey 07652
Contract length: 5-month contract 
Pay: $65/hr - $68.97/hr

• Bachelor’s degree or equivalent required
• 5+ years of experience in utility operations and related applications
• Strong background in enterprise asset management and/or mobile workforce management systems (knowledge of Meter Management / AMI metering is a plus)
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work effectively with both technical and non-technical stakeholders
• Passion for environmental sustainability and desire to make a positive impact

• Good understanding of utility operations and processes.
• Hands-on experience supporting Mobile Workforce Management (MWM) and/or Enterprise Asset Management (EAM) systems in a production environment.
• Strong SQL skills for troubleshooting, data validation, and reporting (Oracle and/or MS SQL Server preferred).
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong communication and interpersonal abilities.
• Experience working within IT service management and change control processes (ServiceNow/ITIL concepts).
• Ability to support and troubleshoot installations and configurations on Windows PCs and iOS devices, including connectivity, certificate/VPN, and version compatibility issues.
• Knowledge of IT security best practices.
• Data analysis and reporting skills.
• Understanding of compliance expectations in a regulated utility environment.
• Ability to translate business requirements into technical solutions
• Proficiency creating and maintaining support documentation.
• Experience with agile methodologies
• Commitment to continuous learning and improvement

• Experience with IFS MWM and/or specific EAM platforms (e.g., HxGN, Kloudgin).
• Metering/AMI or meter management exposure (e.g., Sensus, Itron, Neptune).
• Experience supporting integrations and interfaces (APIs, data flows) and coordinating issue resolution across teams/vendors.
• Exposure to scripting/automation (e.g., Python, PowerShell).
• Project coordination/management experience.

• Cloud Infrastructure Certification as a plus (AWS)

• Administer, monitor, and maintain MWM and EAM applications to ensure reliable performance.
• Provide Tier 2/3 application support for end users (operations, field, dispatch, planners), including triage, troubleshooting, and root-cause analysis.
• Track incidents and requests in ServiceNow, coordinate resolution with internal teams and vendors, and document fixes/workarounds to prevent recurrence.
• Execute controlled changes: deploy configuration updates, support application upgrades/patching.
• Ensure data integrity, security, and compliance with required utility/IT controls (access management, audit evidence, change control, and documentation).
• Write and optimize SQL queries for data validation, troubleshooting, and operational reporting.
• Support integrations and data flows (APIs/interfaces) between MWM/EAM and dependent systems.
• Develop and maintain support documentation (runbooks, troubleshooting guides, configuration notes, etc).
• Assist with installation, configuration, and troubleshooting of required applications on desktop and mobile devices; coordinate with IT as needed to resolve device or deployment issues. 
• Conduct user training and provide ongoing support to ensure optimal use of applications.
• Perform system health checks and proactively identify areas for improvement.
• Assist in project planning and execution for new application implementations or major upgrades.
• Participate in on-call rotation for critical system support.