IT Support Lead – II
Location: Foster City , California
Country: United States
Category: Business Analyst
Workplace Location: Remote
Employment Type: Contract
Posted Date: March 2, 2026
Job ID: 644308
Job Description
IT Support Lead - II
6-month contract
Foster City CA
Pay: 50-55/hr
Must Haves:
- B.S. / B.A. degree in Business (or other related degree programs)
- strong understanding of eProcurement platforms and catalog management.
- Experience with systems such as SAP S/4HANA, Ariba, OpenText VIM, or similar platforms.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with testing tools and defect tracking systems.
Responsibilities:
The eProcurement Testing & Catalog Specialist is responsible for coordinating, executing, and supporting testing activities related to eProcurement systems and catalog management. This role ensures system functionality, data accuracy, and process integrity by working cross-functionally with Procurement, IT, and external vendors. The position plays a key role in validating workflows, managing defects, documenting processes, and driving continuous improvement initiatives aligned with quality assurance standards.
1. Testing Coordination & Execution
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Develop and maintain test plans, test cases, and test scripts for eProcurement functionalities.
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Coordinate and execute functional testing, integration testing, and User Acceptance Testing (UAT).
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Validate catalog configuration, pricing accuracy, and supplier onboarding workflows to ensure system reliability.
2. Defect Management
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Identify, document, and track system defects using appropriate tracking tools.
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Collaborate with IT and vendors to resolve issues and perform timely retesting of fixes.
3. Process Documentation & Reporting
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Maintain detailed documentation of testing procedures, results, and outcomes.
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Provide regular status updates, metrics, and reporting to key stakeholders.
4. Collaboration & Communication
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Serve as a liaison between Procurement, IT, and other business teams during testing cycles.
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Communicate updates related to templates, onboarding processes, and testing protocols.
5. Continuous Improvement
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Recommend enhancements to testing methodologies and catalog management practices.
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Ensure adherence to quality assurance standards and industry best practices.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
