Administrative – Clerical (Asheboro, NC)
Location: Asheboro, North Carolina
Country: United States
Category: Administrative
Workplace Location: Onsite
Employment Type: Contract
Posted Date: February 17, 2026
Job ID: 643727
Job Description
Job Title: Customer Service - Scheduling
Location: Asheboro, NC 27203
Contract length: 3-month Contract
Schedule: Monday-Friday 8:00am - 5:00pm
Pay: $20/hr - $23.33/hr
- High School Diploma / GED preferred
- Experience in waste or recycling industry preferred
- Desire to have direct customer contact & provide high level of customer service
- Strong organizational skills
- Ability to use sound judgment and problem solve in a fast-paced environment
- Ability to collaborate and build effective relationships at all levels of the organization
- Ability to follow detailed oral and written instructions
- Ability to effectively communicate at all levels both orally and in written form
- Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
- Maintain communication, both verbally and electronically, efficiently and professionally
- Build positive working relationship to ensure client satisfaction
- Help clients schedule material into Client facilities
- Assist clients with approval numbers, for proper handling
- Collaborate across departments to resolve issues with the different schedules
- Resolve issues with facility for unscheduled loads
- Help resolve rejected load issues between client and facility
- Act as liaison between client, and facility
- Collaborate internally & provide resolutions to clients effectively
- Analyze needs, recognize potential issues, research alternatives, and provide solutions
- Respond to client feedback and address service complaints promptly with tier SSM and CSS
- Contact 3rd party transportation for clients when needed
- Emails and email explanations to clients, facilities and sales proficiently
- Manage schedules based on facility needs and capabilities
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
