Job Title: LOA Administrator
Location: Paramus, NJ 07652
Contract length: 4-month contract 
Pay: $34/hr - $34.97/hr

• Minimum of two (2) years of progressive experience in leave of absence administration in a high-volume work environment
• Broad HR knowledge of FMLA regulations, ADA, and other federal/state regulations
• Bachelor’s degree in Human Resources or related field (or equivalent years of experience)
• Strong working knowledge of federal, state, and local leave of absence laws and regulations
• Experience administering complex leave and time off programs in a large or multi-jurisdictional organization
• Demonstrated ability to partner effectively with third-party administrators and cross-functional HR teams
• Experience working with HRIS systems; Workday experience strongly preferred.

• Experience supporting M&A activities, system harmonization, or global HR initiatives
• Background in HR Shared Services or centralized HR operations
• Experience with audits, compliance reviews, and process documentation

• High attention to detail and commitment to data accuracy and confidentiality
• Excellent customer service, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Subject matter expertise in leave of absence and time off administration
• Regulatory and compliance focus
• Process improvement mindset
• Strong stakeholder partnership and collaboration
• Customer-centric approach
• Discretion and professionalism

• Manage the full leave administration lifecycle, from an employee’s initial notice of need for leave through return-to-work
• Serve as the primary point of contact for all leave of absence requests via phone, email, HR cases, and service tickets
• Coordinate and administer Family and Medical Leave, personal leave, military leave, state and local leaves, ADA accommodations, and Veolia Caregiver leave in partnership with the third-party leave administrator
• Communicate regularly with external leave vendors regarding leave status, earnings for disability calculations, status changes, discrepancies, and issue resolution
• Coordinate intermittent and reduced-schedule leave usage with managers and HR Business Partners, including identifying opportunities for ADA or other accommodations
• Coordinate the use of paid leave (PTO, mandated paid leave, or other paid programs) with employees and managers
• Partner with Employee Health and Safety to ensure Workers’ Compensation status and pay information are accurate and current

• Review, interpret, and support implementation of new and updated time off policies
• Create, maintain, and update standard operating procedures (SOPs), process maps, and employee-facing knowledge resources for all paid time off programs, including:
  • Flexible Time Off (FTO)
  • Vacation
  • Volunteer Time Off
  • Paid Safe and Sick Leave
• Provide Tier 2 support for time off and absence-related inquiries, escalating complex issues as needed

• Maintain HR data integrity by accurately entering and updating employee information in HR systems
• Partner with the HRIS team and leave administration vendors to ensure time off plans, leave requirements, and policy changes are properly configured, tested, and integrated within Workday
• Participate in global HRIS initiatives, including M&A onboarding, system harmonization, and policy alignment
• Ensure compliance with federal, state, and local leave laws, as well as Veolia policies
• Participate in time off and leave audits to ensure compliance, accurate pay, and proper documentation
• Ensure compliance with data privacy, audit, and governance standards across all jurisdictions
• Preserve strict confidentiality of employee medical documentation and files

• Identify and implement process improvements to optimize leave and time off workflows and enhance the employee experience
• Develop and deliver training and knowledge-sharing sessions for HR Shared Services, HR Business Partners, and Payroll
• Participate in department-wide initiatives, projects, and M&A activities, providing subject matter expertise and operational insight
• Build and maintain strong working relationships with Benefits, HRIS, Payroll, Employee Health and Safety, HR Business Partners, managers, and employees
• Assist with employee engagement initiatives, reporting, and compliance audits as needed