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AR Team Lead

Boston, MA 02110

Posted: 11/16/2023 Employment Type: Contract To Hire Job Category: Accounting & Finance Job Number: 567657 Country: United States Is job remote?: Yes

Job Description


Billing team Lead

Chicago/Remote

25-30/hr. 

 

Must Have:

Basic Excel, Pref v lookups and formulas

3 plus years Accounting experience, preferably with some supervisory responsibilities 

Associates degree or equivalent experience 

 

 

 

Billing Team Lead

 

 Principle Duties:

 

  • Ensure staff completes all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs.

  • Coordinates with supervisor to prioritize assignments based on current issues and business needs.

  • Onboards new specialists to the region and promotes teamwork.

  • Making routine day to day decisions and determining proper courses of actions when issues arise.

  • Approve vacation time and ensure coverage of tasks.

  • Manage and determine customer assignments to specialists based on difficulty and workload.

  • Oversee processing goals and productivity.

  • Work with managers to resolve any personnel problems or conflicts that may arise in the team.

  • Ensure that the weekly list of new hires, evaluations, terminations are updated within the team.

  • Serves as a primary contact for customers, therapists, clinical managers and account executives on billing issues for the company.

  • Performs AR invoicing to customers on a daily basis and posts the transactions to the billing system.

  • Research payment issues and reach out to customers as needed.

  • Reconcile disputes as they pertain to customers' balances and other concerns.

  • Communicate directly with customers via telephone and email to collect outstanding balances.

  • Run weekly aging report and contact customers with past due balances.

  • Establish and maintain an effective working relationship with colleagues, management and customers.

  • Involvement with other tasks or projects across the entire scope of the billing function.

  • Responsible for cash receipts and bank reconciliations.

  • Back up for other billing specialists when on vacation.

  • Assist with setting up customers and price rates in Great Plains on an ongoing basis.

  • Assist with audit requests as needed.

  • Other duties or projects as assigned.

 

 

 Required Qualifications:

 

  • Experience accessing and utilizing ERP financial software applications, Microsoft GP Dynamics preferred.

  • Experience with Microsoft Office products, specifically Excel required.

  • Superior written and verbal communication skills.

  • Strong analytical, organizational, and problem?solving skills.

  • Ability to mitigate and accommodate risks pertaining to the team.

  • Self? motivated, time efficient and proactive with ability to work under minimum supervision.

 

 Education and Experience:

 

  • Associate degree or bachelor's in accounting or equivalent.

  • Two to three years of accounting experience in an office environment, accounts receivable and collections preferably.
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