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UX Writer

Columbus, OH 43230

Posted: 01/24/2023 Employment Type: Contract Job Category: Technology Job Number: 538873-1 Country: United States Is job remote?: Yes

Job Description


UX Writer
Fully Remote

Position Description:

Develop the execution of interface content and language for the e-commerce digital platform. The project focus for this contract will be supporting our Loyalty program and enhancing the content of our customer-facing experiences in both web and application contexts. This role is an extension of the User Experience (UX) team, a multi-disciplinary group of designers, researchers and strategists who collaborate closely with each other and the larger organization to create effortless and effective customer experiences. The UX Writer works closely with members of the UX team and our platform product teams in ensuring that we communicate to our customers in a clear, consistent and user-centric manner.

Responsibilities:
  • Partner with UX Leads to define content requirements that best achieve business goals
  • Ensure content and design meets user needs
  • Write and edit digital content that meets project goals and end user needs, particularly for complex scenarios
  • Develop guidelines and standards for content, grammar, and tone consistency
  • Ensure online content complies with brand standards, legal and compliance
  • Support customer research and usability testing
Qualifications:
  • BA or MA in English, Journalism, Technical Writing, or equivalent experience.
  • 5+ years creating online/digital content in general-e-commerce specifically
  • Superior writing, editing, and proofreading skills
  • Excellent communication and teamwork skills
  • Must have a diverse portfolio of work to demonstrate authored and edited web content
  • A proven track record collaborating on projects to translate complex concepts into easy-to-understand interactive experiences
  • Extensive experience planning for and developing useful, usable content including instructional text, error and confirmation messages, taxonomy, and nomenclature
  • Passion for creating great user experiences with actionable knowledge of the digital landscape including current industry and user trends, emerging technologies, and standards
  • Ability to scope, organize and execute multiple projects with interrelated goals.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Columbus, OH

Ready to embark on an exciting career journey in the vibrant Columbus, Ohio area? Known for its thriving job market, outstanding quality of life, and abundance of opportunities for professional growth, this city beckons with its infectious energy and welcoming community. Home to the renowned Columbus Museum of Art, the historic Ohio Theatre, and the beloved Columbus Blue Jackets hockey team, this region seamlessly combines art, culture, and sports to create a dynamic environment that caters to diverse interests. With delectable cuisine, picturesque parks like the beautiful Franklin Park Conservatory and Botanical Gardens, and a bustling downtown scene, Columbus is a destination brimming with charm. Take the first step towards your dream job today by exploring our job listings in this lively and enchanting locale.
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