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Technical Writer

Waltham, MA 12345

Posted: 09/28/2022 Employment Type: Contract Job Number: 517587-1 Country: United States Is job remote?: No

Job Description

This role will be hybrid and it is expected that the candidate will be onsite at least 2-3 days a week.

KEY AREAS OF JOB ACCOUNTABILITY:   
  12 Months
•     Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
•     Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
•     Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
•     Write easy-to-understand user interface text, online help and developer guides
•     Create tutorials to help end-users use a variety of applications 
•     Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
•     Create and maintain all documentation associated with the project
•     Ensure business inclusion throughout the management of the project schedule, project decision making, training, etc
•     Working with internal teams on documenting business requirements
•     Writing easy-to-understand user interface text, online help, standard procedures, user guides
•     Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

OTHER PERSONAL OR GENERAL CHARACTERISTICS:
•     Proven experience working effectively in a matrix organization and ability to collaborate effectively across geographies
•     Proven working experience in technical writing of documentation that supports (SDLC)
•     Ability to deliver high quality documentation paying attention to detail
•     Ability to quickly grasp complex technical and business concepts and make them easily understandable in text and pictures
•     Excellent written skills in English
•     A knowledge of Panaya Software
•     Strong working knowledge of Microsoft Office tools
•     Basic familiarity with the SDLC and software development
•     Integrate process, people, quality and commitment-centric approach to getting work done.
•     Drive for high quality and ability to collaborate with other stakeholders to achieve high goals
•     Ability to work with different cross-functional stakeholders to establish and ensure a reliable and productive working relationship
•     Competent presenter. Able to lead meetings and confidently present information to peers and leaders
•     Demonstrate empathy and active listening; provide opportunities for open discussion with employees and customers
•     University degree in Computer Science, Engineering or equivalent preferred
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About Waltham, MA

Discover exciting job opportunities in the vibrant area surrounding Waltham, Massachusetts! Known for its rich history, picturesque scenery, and bustling economy, Waltham offers job seekers a unique blend of innovation and tradition. Home to renowned universities, cutting-edge technology companies, and a thriving cultural scene, this city has something for everyone. Explore job listings in this region and unlock the door to a career filled with growth, charm, and endless possibilities. From strolling along the Charles River to catching a game at Fenway Park, there's no shortage of enchanting experiences waiting for you in the Waltham area. Start your job search today and embark on a rewarding career journey in one of the most inviting locations in the Northeast.
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