Program Operations Coordinator

Location: Mettawa, Illinois

Country: United States

Category: Account & Project Management

Workplace Location: Onsite

Employment Type: Contract

Posted Date: May 26, 2026

Job ID: 647827

Job Description

The Planet Group is seeking a Program Operations Coordinator to join one of our well-known global pharmaceutical client.

  • Location: Hybrid in Mettawa, IL (T-TR onsite)
Program Operations Coordinator Responsibilities:
  • Support execution of the patient support program through disciplined documentation and coordination
  • Develop and maintain operating documents, SOPs, workflows, and training materials
  • Translate complex cross functional discussions into clear written summaries and action items
  • Create and maintain SOPs, workflows, and operating documentation
  • Develop training materials and change management artifacts
  • Document business requirements and track milestones and dependencies
  • Ensure materials are consistent, version controlled, and reuse ready
  • Support scaling across APS teams under Strategist and Associate Director guidance
     
Program Operations Coordinator Qualifications:
  • Able to translate strategy into structured, executable frameworks and operating models
  • Able to design scalable workflows, templates, and repeatable process systems
  • Can develop clear, actionable business and operational requirements
  • Able to create artifacts and structured documentation systems from exec-ready, director level and manager level audiences
  • Able to enable cross-functional execution through workflow design, governance, and coordination

EEO Statement

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About The Planet Group

The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.

As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.

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