Business Systems Lead
Location: Pennsylvania, Pennsylvania
Country: United States
Category: ERP
Workplace Location: Onsite
Employment Type: Direct Hire/Perm
Posted Date: May 26, 2026
Job ID: 647791
Job Description
Business Systems Lead - Epicor ERP
Are you an Epicor ERP power user who thrives at the intersection of technology, operations, and business improvement? Our client, a well-established and growing precision manufacturing organization serving highly regulated, high-demand industries, is looking for a hands-on Business Systems Lead to drive ERP optimization, process improvement, reporting, and cross-functional system support across the enterprise.
This is a high-impact role where you'll have visibility across operations, supply chain, production, finance, customer service, and leadership. If you enjoy solving complex business problems, improving workflows, building meaningful KPI reporting, and becoming the go-to ERP expert inside an organization, this is the opportunity you've been waiting for.
Why This Opportunity Stands Out
- Highly visible role with direct impact on business operations
- Opportunity to own and enhance Epicor ERP across the organization
- Collaborative, team-oriented environment with strong leadership support
- Stable, growing manufacturing company with a long-standing reputation for quality and innovation
- Exposure to multiple business units and end-to-end operational workflows
- Excellent benefits package and generous PTO offering
What You'll Be Doing
Enterprise Systems Leadership
- Serve as the functional lead for Epicor ERP (E10/Kinetic)
- Support day-to-day ERP operations across multiple departments
- Troubleshoot system issues and coordinate with internal IT and external vendors
- Support upgrades, enhancements, testing, deployments, and ongoing optimization efforts
- Ensure data integrity, system reliability, and overall ERP performance
Business Process & Cross-Functional Support
- Support and improve Quote-to-Cash and Procure-to-Pay workflows
- Partner closely with Sales, Customer Service, Production, Purchasing, Supply Chain, Quality, and Finance teams
- Identify process gaps and recommend scalable, system-driven improvements
- Assist with process documentation, standardization, and operational efficiency initiatives
Reporting, Analytics & KPI Development
- Build and maintain dashboards, reports, and operational metrics
- Analyze business data using Excel, SQL, Power BI, and Epicor reporting tools
- Develop KPIs that drive visibility and decision-making across the organization
- Perform trend analysis and data mining to support leadership initiatives
User Support & Training
- Provide hands-on ERP support and end-user training
- Create documentation, SOPs, and process guides
- Support help desk activities and collaborate with IT to ensure timely issue resolution
What We're Looking For
- 3-5+ years of experience in ERP systems support, business systems analysis, or a related role
- Hands-on experience with Epicor ERP E10 or Kinetic
- Strong understanding of manufacturing business processes and end-to-end operational workflows
- Experience supporting Quote-to-Cash and Procure-to-Pay processes
- Advanced Excel skills including Pivot Tables, Power Query, and complex formulas
- Strong communication, troubleshooting, and analytical skills
- Ability to work cross-functionally in a fast-paced environment
- SQL and/or Power BI experience
- Multi-company or EDI integration experience
- ERP reporting and dashboard development
- Manufacturing industry experience
- Exposure to MRP environments and operational KPI development
Compensation & Benefits
- Salary range: $85K - $95K
- Comprehensive medical benefits
- 3 weeks PTO
- Stable organization with long-term growth potential
- Hybrid flexibility may be available for the right candidate
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
