Workstation Analyst I
Location: Cedar Rapids, Iowa
Country: United States
Category: Infrastructure & Helpdesk
Workplace Location: Onsite
Employment Type: Contract
Posted Date: March 25, 2026
Job ID: 645347
Job Description
Workstation Analyst I
Location: Cedar Rapids, IA
Contract: 7 months
Schedule: 40 Hours
Pay: $28-$30/hour, DOE
Workstation Analyst I | Qualifications:
- Associate Degree Emphasis in information technology or related area Preferred.
- 2 years of experience in progressively responsible PC support in a networked environment.
- Administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution.
- Demonstrated understanding of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
- Implements, supports, and maintains PC and end-user device computing technologies for local area network/wide area network (LAN/WAN), mobile, and remote connectivity.
- Works closely with end users to provide reliable client computing services, technical guidance and informal training.
- Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users.
- Evaluates requests for new and changes to existing computer workstation hardware against business needs and make appropriate recommendations.
- Monitors, coordinates and completes move, add, change requests for desktop computing technologies.
- Resolves technical issues escalated through Help Desk (daily and 24/7) for PC hardware, application support, connectivity and related issues.
- Participates in a 24/7 on-call rotation.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
