IT Contracts Specialist - Senior
Location: Framingham MA. Hybrid Remote local 
12 months
Pay $49-54hr.

The Senior Contracts Specialist will work both independently and as part of a team to draft, proofread, and edit Statements of Work (SOWs) for content and formatting within established timelines. This individual will finalize SOWs for Managed Services, Custom or Fixed Fee (milestone- and deliverable-based), and Staff Augmentation (Time & Materials) engagements, as well as amendments to existing agreements between internal business units and preferred service providers for external contract labor.

• Facilitate internal and external stakeholder meetings to develop and clarify business requirements, specifications, and contractual terms, ensuring all details are captured and documented throughout the SOW and amendment development process.

• Prepare, negotiate, and manage IT Professional Services and Consulting Services contracts.

• Provide training to relevant Service Delivery teams on contract processes to ensure content, approvals, and contractual requirements are met.

• Manage the contracting process from initial request through execution, receipt of fully executed documents, and Purchase Order issuance, as required.

• Review contract redlines, identify business and contractual issues, and escalate concerns appropriately.

• Compare amendments against original SOWs and supporting documentation.

• Assist with developing and updating Standard Operating Procedures (SOPs), process improvement materials, training documents, and contract forms.

• Validate resource plans against existing rate cards, including roles, rates, and locations.

• Support contracting processes for engagements exceeding $100M in value.

• Ensure service levels, metrics, and reporting requirements are incorporated into SOWs.

• Identify and support resolution of issues impacting contract completion, including facilitating and administering vendor management exception processes.

• Incorporate lessons learned into operating procedures and contract form updates.

• Perform administrative functions, including meeting coordination, database and tracking updates, document formatting, redlining, and contract preparation.

• Monitor, manage, and prioritize incoming SOW review requests.

• Manage and maintain document versions across internal and external stakeholders.

• Provide status updates and communicate concerns through daily tracking reports and team meetings.

• Work within shared file management systems.

• Develop formal service-level targets for labor-related engagements and ensure service-level reviews are incorporated into vendor governance programs.

• Partner with Legal and Procurement to prioritize high-profile commercial agreements.

• Provide oversight, validation, and negotiation of change order requests.

• Serve as a subject matter expert on industry best practices related to labor contracting.

• Collaborate with Legal and Procurement on continuous improvement initiatives within contracting processes.

• Assist with special projects as needed.

This individual will work with multiple internal stakeholders to determine the appropriate level of detail, risk management, and governance required for each contract. Strong judgment and negotiation skills are essential when addressing pushback from internal stakeholders or vendors to achieve desired outcomes. The ability to understand business objectives and independently resolve challenges is critical.

Escalation will be required when alignment cannot be reached on material contractual matters.

• Self-motivated individual with the ability to build trust among colleagues and work effectively as part of a team.

• Ability to work independently in a fast-paced environment while managing multiple contracts and projects under tight deadlines.

• Excellent time management, prioritization, and organizational skills with strong attention to detail.

• Highly responsive with exceptional interpersonal, communication, and customer service skills.

• Positive attitude, willingness to learn, and commitment to personal growth and team success.

• Ability to adapt to new and evolving processes.

• Excellent written communication skills, including clear and concise contract drafting.

• Strong verbal communication and effective negotiation skills.

• Sound judgment regarding business and legal matters, including the ability to identify and escalate issues appropriately.

• Solid understanding of legal terminology and contract principles.

• Ability to apply prior business and/or legal expertise to contractual matters.

• Experience developing service levels and incorporating them into agreements and governance processes.

• Ability to understand internal business objectives, research applicable legal best practices, and apply findings to contract development.

• Ability to independently resolve challenges while supporting business objectives.

• Experience conducting legal and other research.

• Advanced computer proficiency, particularly with Microsoft Word, including redlining, tracking changes, and contract formatting.

• Proficiency in Excel and online research tools preferred.

• ServiceNow and Jira experience preferred.

• Agile Kanban experience preferred.

• 8+ years of experience in IT corporate contracts.

• 4-6 years of experience drafting, negotiating, and executing IT Professional Services contracts.

• Hands-on experience independently drafting, negotiating, and managing various contract types, including Time & Materials, Fixed Fee, and Managed Services agreements.

• Extensive experience negotiating complex agreements incorporating risk mitigation measures, including SLAs, KPIs, and contract governance procedures.

• Experience working directly with attorneys and/or third parties in advisory and negotiation capacities.

• Bachelor's degree, law degree, or paralegal experience required.