JD Edwards Technology Support Engineer
Location: , Illinois
Country: United States
Category: ERP
Workplace Location: Remote
Employment Type: Contract
Posted Date: October 1, 2026
Job ID: 652507
Job Description
JD Edwards Technology Support Engineer
Remote | 12-Month Contract | 40 Hours/Week
$45 to $50/hr (DOE)
Make Your JD Edwards Expertise Count
Are you a JD Edwards technology professional who thrives on solving complex technical problems, stabilizing critical business systems, and becoming the person teams rely on when issues get challenging?
Our client, a leading professional services and consulting organization supporting the Health and Public Sector industry, is seeking a JD Edwards Technology Support Engineer to play a critical role in maintaining operational stability across multiple business system components. This is an opportunity to take ownership of complex technical issues, collaborate across teams, influence technical decisions, and bring deep JD Edwards EnterpriseOne expertise to an environment where your knowledge can make a meaningful impact.
This is a 12-month contract with a good likelihood of extension, offering a fully remote work environment and the opportunity to become a trusted technical resource within a collaborative organization.
Daily Responsibilities
- Resolving complex incidents and technical problems across multiple business system components
- Taking ownership of complex technical issues and driving them through resolution while maintaining clear communication with stakeholders
- Creating and implementing Requests for Change to support system stability and continuous improvement
- Analyzing issues across multiple teams and providing effective technical solutions
- Collaborating with vendors and service management teams to investigate and resolve technical issues
- Supporting continuous improvement initiatives by identifying opportunities to enhance system performance and operational processes
- Partnering with cross-functional teams to align technology solutions with business needs and objectives
- Guiding colleagues by sharing technical expertise, troubleshooting knowledge, and best practices
- Developing and refining operational procedures to improve service quality and efficiency
- Updating knowledge base articles to strengthen troubleshooting capabilities and support consistent issue resolution
- Contributing to key technical decisions and providing subject matter expertise across the organization
Qualifications
- Advanced proficiency in Oracle JD Edwards EnterpriseOne Technology
- Strong technical troubleshooting and problem-solving capabilities across integrated business systems
- Demonstrated ability to take ownership of complex technical issues and drive them through resolution
- Ability to collaborate effectively across multiple technical and business teams
- Strong communication skills with the ability to clearly communicate technical issues and solutions to stakeholders
- Knowledge of service management processes, incident resolution, and Requests for Change
- Ability to operate as a subject matter expert while providing guidance and support to team members
- Strong analytical skills with the ability to evaluate complex technical issues and determine effective solutions
- Must be authorized to work in the United States without current or future sponsorship
Nice-to-Haves
- Familiarity with Health or Public Sector environments
- Exposure to vendor management and third-party technology support
- Knowledge of continuous improvement and operational process optimization
- Strength in technical documentation and knowledge base development
- Familiarity with cross-functional service management environments
- Leadership or mentoring capabilities within a technical team
Why This Opportunity?
- Fully remote 12-month contract with a good likelihood of extension
- 40 hours per week with a consistent full-time schedule
- $45 to $50/hr (DOE)
- Serve as a JD Edwards technology subject matter expert within a complex enterprise environment
- Take ownership of challenging technical issues that span multiple teams and business systems
- Influence technical decisions and contribute to meaningful operational improvements
- Collaborate with experienced technology, service management, and vendor teams
- Put deep JD Edwards EnterpriseOne expertise to work in a role with significant technical ownership
If you are a JD Edwards EnterpriseOne technology expert ready to take ownership of complex technical challenges and make an impact from day one, apply today. Qualified candidates are encouraged to move quickly for consideration.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
