Confirmation & Expedite Specialist
Contract-to-hire
$23-25hr
Industry- Manufacturing & distribution 
Location- Franklin, MA - 5 days onsite initially to train.  Normal is Mon-Thur onsite
Why open: Newly created position that reports to the Purchasing Manager

Must haves:
-1+ years of admin, purchasing, operations or customer service experience
-Strong written and verbal skills
-MS Office (Excel, Outlook & Word)

Preferred:
-Manufacturing or Distribution industry
-Purchase order experience

Job Description:

The Confirmation Specialist is responsible for providing administrative and operational support through the coordination, verification, and confirmation of Purchase orders, project details, schedules, and related documentation.

This role serves as a key communication point between purchasing and other internal teams (including customer service) to ensure accuracy, timely follow-up, and a high level of customer service.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Review and confirm Purchase orders, project details, and related documentation for accuracy and completeness
• Communicate with vendors, and internal teams regarding order status, scheduling, and required follow-up items
• Maintain and update data within the ERP system, and internal tracking systems
• Coordinate confirmations related to shipments, or service activities
• Prepare and distribute confirmation follow up emails, reports, spreadsheets, and supporting documentation
• Identify discrepancies or missing information and proactively resolve issues with appropriate stakeholders
• Provide timely responses to inquiries
• Ensure compliance with company procedures, documentation standards, and communication expectations
• Support continuous improvement initiatives to improve administrative efficiency and accuracy

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• 1-3 years of administrative, customer service, coordination, or office support experience preferred
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage multiple responsibilities simultaneously
• Proficient in Microsoft Office, including Excel, Outlook, and Word
• Experience with ERP systems preferred
• Ability to work independently while collaborating effectively with cross-functional teams