Applied Service Manager (Phoenix, AZ)
Location: Phoenix, Arizona
Country: United States
Category: Engineering
Workplace Location: Onsite
Employment Type: Direct Hire/Perm
Posted Date: August 26, 2026
Job ID: 651326
Job Description
Salary Range: $100-140K/year
Job Summary
The Applied Service Manager shall direct, manage, recruit, plan, coach, and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large-tonnage systems at 100 + tons. Various types of equipment and applications including but not limited to; Water- and Air-Cooled Chillers, Cooling Towers, Fluid Coolers, Centrifugal pumps, Central Plants, Industrial Sites and Process cooling systems
Essential Duties & Responsibilities* Oversee applied technicians who will receive work orders from the dispatch team.
* Work directly with the Field Supervision to accomplish the following
o Oversee the scheduling of all monthly PM inspections
o Providing technical support to field applied technicians
o Assisting the dispatchers in the ordering of "approved" parts and materials.
o Estimating and writing repair work proposals for existing customers
o Hold regular safety meetings, while promoting a safe work environment.
* Performing site surveys for existing and prospective customers for new work after-sales lead is established.
* Performing periodic inspections of all sites to ensure quality workmanship.
* Perform periodic "ride-a-longs" with technicians to ensure corporate procedures.
* Inspecting all vehicles for cleanliness, order, and proper maintenance
* Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by dispatch).
* Recruit and perform technician reviews and performance evaluations.
* Make customer visits and coordinate regular customer review meetings with key branch accounts.
* Work with the branch management team in developing the Branch Business Plan
* Assist in developing new accounts and promoting service/maintenance growth.
* Attend weekly branch operations meetings.
* Associates degree or equivalent experience
* 5+ years' HVACR management experience
* 10+ years' technical experience in HVACR, Facilities Management, or Construction Management.
* Working knowledge of mechanical systems and applied HVAC equipment.
* Ability to plan, organize, and align customer needs with available technicians.
* Proficient with Microsoft applications.
* Strong organizational, communication, and problem-solving skills.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
