Senior Specialist, Laboratory IT & Systems Support
Location: Foster City, California
Country: United States
Category: Infrastructure & Helpdesk
Workplace Location: Onsite
Employment Type: Contract
Posted Date: August 21, 2026
Job ID: 651156
Job Description
Senior Specialist, Laboratory IT & Systems Support
Pay: $70-$76.15 per hour
Duration: 17 months
Location: Foster City, CA
Primary Responsibilities:
- Manage lifecycle activities for laboratory computers and instrument-connected workstations
- Coordinate new computer deployments, replacements, upgrades, and retirement activities.
- Maintain CMDB records and laboratory technology inventories.
- Coordinate operating system, security patching, and compliance activities.
- Support laboratory instrument software, vendor applications, and connectivity requirements.
- Troubleshoot hardware, software, network, and technology issues impacting laboratory operations.
- Coordinate network port activations and infrastructure requests for instruments and laboratory equipment.
- Serve as the primary point of contact for laboratory technology support requests.
- Partner with IT, LIS, Digital & Data, Facilities, Quality, and instrument vendors to resolve issues and deliver solutions.
- Support laboratory expansions, relocations, renovations, and startup activities.
- Lead or support laboratory technology projects and continuous improvement initiatives.
- Develop and maintain operational documentation, standards, and support procedures.
Basic Qualifications:
- Minimum 5 years of experience supporting laboratory computing environments, laboratory systems, or scientific instrumentation.
- Experience supporting research, biotechnology, pharmaceutical, or regulated laboratory environments.
- Experience coordinating with instrument vendors and enterprise IT organizations.
- Strong troubleshooting, customer service, and problem-solving skills.
- Strong communication and stakeholder management experience.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
