The Planet Group
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http://www.theplanetgroup.com
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Payment Processing Specialist
6-month contract
Location: Jersey City, NJ
Must Haves:
The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or our worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.
Responsibilities:
Requirements:
Payment Processing Specialist
1150 Plaza Five Jersey City, NJ 07311 Jersey City, NJ 07311 US
Posted: 03/23/2023
2023-03-23
2023-05-05
Employment Type:
Contract
Job Category: Accounting & Finance
Job Number: 552726
Country: United States
Is job remote?: Yes
Job Description
Payment Processing Specialist
6-month contract
Location: Jersey City, NJ
Must Haves:
- Bachelor's degree or equivalent work experience
- Detail Oriented
- Strong Computer Skills
The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or our worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.
Responsibilities:
- Demonstrate quality working relationships with others in the group as well as internal parties.
- Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance
- Communicate professionally and constructively with team members as well as clients and internal parties
- Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
- Identify, escalate and communicate risks appropriately
- Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to company policies and procedure and the various processing deadlines.
- Escalate unclear instruction to management
- Making recommendations for control improvements
- Promptly and accurately follow new or updated procedures
- Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
- Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service
- Seek to understand all processes, procedures and practices; challenge those that don’t make sense
- Identify opportunities to improve the FT payment processing
- Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate
- Optimize productivity, while balancing the need to meet each client’s deadlines
Requirements:
- Excellent oral and written communication skills
- Strong customer service skills
- Strong Organizational Skills
- Ability to work effectively in a fast paced deadline driven environment
- Detail oriented
- Able to work in a team environment and independently
- Strong typing skills
- Knowledge of USD and Foreign Currency Payment Processing, Keystone & RightFax a strong plus
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Ready to take the next step in your career? Explore our job opportunities in and around Jersey City, New Jersey, where the vibrant cityscape meets the calming waters of the Hudson River. This dynamic area offers a perfect blend of urban living and green spaces, with easy access to New York City just a short ride away. Imagine working in the shadow of the iconic Statue of Liberty, enjoying diverse cuisine from food trucks to Michelin-starred restaurants, or catching a show at the historic Loew's Jersey Theatre. Jersey City boasts an impressive art scene, lively nightlife, and plenty of outdoor recreational options at Liberty State Park. Join us in this culturally rich and fast-growing region, and make your career dreams a reality!