The Planet Group
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http://www.theplanetgroup.com
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We are searching for a Patient Services Advisor to work in our call/service center. Advisor will accurately coordinate, schedule and complete registration for ambulatory outpatient visits for assigned department(s). Responsibilities include collecting patient demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions. Position will explain any patient preparation requirements and coordinate with clinical departments regarding protocols and modifications to scheduling protocols. Position may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department able to address their question.
Education & Experience:
Patient Services Advisor (4+)
200 Mill Road Fairhaven, MA 02719 US
Posted: 07/16/2024
2024-07-16
2024-08-25
Employment Type:
Contract To Hire
Job Category: Customer Service
Job Number: 613553
Country: United States
Is job remote?: No
Job Description
We are searching for a Patient Services Advisor to work in our call/service center. Advisor will accurately coordinate, schedule and complete registration for ambulatory outpatient visits for assigned department(s). Responsibilities include collecting patient demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions. Position will explain any patient preparation requirements and coordinate with clinical departments regarding protocols and modifications to scheduling protocols. Position may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department able to address their question.
- Monday - Friday 8:30am-5:00pm (40 hours per week)
Education & Experience:
- High school diploma or GED required (Associates Degree is preferred).
- Strong computer skills.
- Previous experience with electronic health records is preferred.
- Very good organizational skills.
- Ability to listen and document simultaneously.
- Ability to utilize call center telephone systems, to multi-task, and work both independently and as a team.
- Strong verbal & written communication skills and genuine service-orientation personality.
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