Skip to content

Job Openings

Patient Services Advisor (10+ CSR's)

Fairhaven, MA 02719

Posted: 09/20/2023 Employment Type: Contract To Hire Job Category: Customer Service Job Number: 577040 Country: United States Is job remote?: No

Job Description

We are searching for a Patient Services Advisor to work in our new customer service center.  Advisor will accurately coordinate, schedule and complete registration for ambulatory outpatient visits for assigned department(s). Responsibilities include collecting patient demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions. Position will explain any patient preparation requirements and coordinate with clinical departments regarding protocols and modifications to scheduling protocols. Position may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department able to address their question.
  • Monday - Friday 8:30am-5:00pm (40 hours per week)

Education & Experience:
  • High school diploma or GED required. Associates Degree or equivalent education is preferred.
  • Strong computer skills are required.
  • Previous experience with electronic health records is preferred.
  • Very good organizational skills are required.
  • Ability to listen and document simultaneously is required.
  • Ability to utilize call center telephone systems, to multi-task, and work both independently and as a team is required.
  • Strong verbal and written communication skills and genuine service-orientation required.
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.
Social Share Buttons and Icons powered by Ultimatelysocial