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IT administrator

Beverly, MA 01915

Posted: 06/13/2024 Employment Type: Contract Job Category: Technology Job Number: 616260 Country: United States Is job remote?: No

Job Description

Title IT Support 

**Job Description:**  
We are seeking a skilled and experienced IT Administrator to join our team. The ideal candidate will have 7 to 10 years of experience and be proficient in managing help requests, fulfilling helpdesk needs, and overseeing system access and user provisioning. The role involves server configurations, hardware management (including laptops), and ensuring the smooth operation of IT systems.

- Manage help requests and fulfill them in a timely manner
- Assist with helpdesk operations
- Oversee system access and user provisioning
- Configure servers and manage server infrastructure
- Monitor helpdesk activities and escalate issues as needed
- Work with vendors to resolve technical issues
- Communicate effectively with end-users and provide technical support
- Organize helpdesk tickets and prioritize tasks
- Document procedures and maintain up-to-date documentation
- Perform server administration tasks such as patching and securing servers

- 7 to 10 years of experience in IT administration
- Proficiency in Windows operating systems
- Experience with VMware and Active Directory
- Strong hardware management skills
- Excellent communication and interpersonal abilities
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Familiarity with ERP systems is a plus

**Additional Information:**  
The successful candidate will play a key role in supporting our upcoming ERP system go-live on May 1. There will be a two-week shutdown period requiring additional support, making this an exciting and challenging opportunity.

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About Beverly, MA

Ready to embark on an exciting career journey in the vibrant Beverly, Massachusetts area? Discover a plethora of enticing job opportunities that await you in this charming coastal town, just a stone's throw away from historic landmarks like the Salem Witch Museum and the picturesque beaches of the North Shore. With an array of art galleries, theaters, and parks, as well as renowned seafood restaurants and the beloved Boston Red Sox nearby, Beverly offers a unique blend of culture, cuisine, and outdoor adventures for professionals seeking growth and fulfillment. Dive into our job listings today and unlock your potential in this dynamic and enchanting region!
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