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Global Marketing Operations Manager

San Francisco, CA 94102

Posted: 06/10/2024 Employment Type: Contract Job Category: Marketing Job Number: 618794 Country: United States Is job remote?: No

Job Description

Marketing Consultant, Global Operations

 is seeking a highly organized and detail-oriented Global Operations Contractor to support the VP of Marketing and the Chief Marketing Officer (CMO). The ideal candidate will have a strong background in marketing operations, process improvement, and strategic operations. This role is critical in facilitating organizational processes, driving team engagements, and maintaining effective communication across global regions. This is a temporary, project-based role designed to assist during a period of organizational shift, with a definitive timeline for project completion.


Marketing Responsibilities:

Leadership Organization:
  • Collaborate with the VP of Marketing and CMO to input into the MLT (Marketing Leadership Team) Operational Calendar, managed by EA OPS.
  • Set and facilitate the MLT weekly agenda, including determining topics and participant schedules.
  • Drive meeting movements, capture actions, and organize necessary follow-ups.

  • Maintain an aggregated Global Activity Calendar by working with regional operations coordinators.
  • Distribute calendar summaries and detailed insights to various stakeholder audiences.

Work Delivery:
  • Establish a process for work delivery share-outs, including both regional and global efforts.
  • Create and maintain a dashboard of project statuses, helping teams report progress to plan.
  • Facilitate work delivery discussions, capturing actions and organizing follow-ups.

  • Orchestrate the communication of critical information from the CMO to the MLT and working levels.
  • Organize regular information discussions, such as sit-and-sips or coffee talks.

Team Engagement:
  • Facilitate Team-to-Team engagements, hosting one session per quarter in each region and one global session.
  • Provide business grounding, team building, inspiration, and targeted problem-solving during engagements.

  • Maintain and publish organizational RACI and workflow guidelines.
  • Collate guidelines from functional and geographical work based on global and regional processes.

  • Identify and support operational tools for work calendars and dashboards.
  • Collaborate with the Platform team and IT for tool implementation and support.

Marketing Requirements:
  • Bachelor’s Degree required
  • 6+ years of proven experience in marketing operations, strategic operations, and process improvement within technology, media, or entertainment companies.
  • Exceptional organizational skills with the ability to synthesize and distill critical information for stakeholder communications.
  • Strong facilitation skills with experience in engaging teams and driving discussions to decisions.
  • Ability to work independently and manage multiple tasks with a definitive project timeline.
  • Experience in creating and maintaining dashboards, activity calendars, and workflow guidelines.
  • Strong collaboration skills with cross-functional teams and regional coordinators.
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About San Francisco, CA

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