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Global Marketing Operations Manager

San Francisco, CA 94102

Posted: 07/11/2024 Employment Type: Contract Job Category: Marketing Job Number: 618794 Country: United States Is job remote?: No

Job Description


Marketing Consultant, Global Operations

 is seeking a highly organized and detail-oriented Global Operations Contractor to support the VP of Marketing and the Chief Marketing Officer (CMO). The ideal candidate will have a strong background in marketing operations, process improvement, and strategic operations. This role is critical in facilitating organizational processes, driving team engagements, and maintaining effective communication across global regions. This is a temporary, project-based role designed to assist during a period of organizational shift, with a definitive timeline for project completion.

 

Marketing Responsibilities:

Leadership Organization:
  • Collaborate with the VP of Marketing and CMO to input into the MLT (Marketing Leadership Team) Operational Calendar, managed by EA OPS.
  • Set and facilitate the MLT weekly agenda, including determining topics and participant schedules.
  • Drive meeting movements, capture actions, and organize necessary follow-ups.

Visibility:
  • Maintain an aggregated Global Activity Calendar by working with regional operations coordinators.
  • Distribute calendar summaries and detailed insights to various stakeholder audiences.

Work Delivery:
  • Establish a process for work delivery share-outs, including both regional and global efforts.
  • Create and maintain a dashboard of project statuses, helping teams report progress to plan.
  • Facilitate work delivery discussions, capturing actions and organizing follow-ups.

Communications:
  • Orchestrate the communication of critical information from the CMO to the MLT and working levels.
  • Organize regular information discussions, such as sit-and-sips or coffee talks.

Team Engagement:
  • Facilitate Team-to-Team engagements, hosting one session per quarter in each region and one global session.
  • Provide business grounding, team building, inspiration, and targeted problem-solving during engagements.

Codification:
  • Maintain and publish organizational RACI and workflow guidelines.
  • Collate guidelines from functional and geographical work based on global and regional processes.

Tools:
  • Identify and support operational tools for work calendars and dashboards.
  • Collaborate with the Platform team and IT for tool implementation and support.

Marketing Requirements:
  • Bachelor’s Degree required
  • 6+ years of proven experience in marketing operations, strategic operations, and process improvement within technology, media, or entertainment companies.
  • Exceptional organizational skills with the ability to synthesize and distill critical information for stakeholder communications.
  • Strong facilitation skills with experience in engaging teams and driving discussions to decisions.
  • Ability to work independently and manage multiple tasks with a definitive project timeline.
  • Experience in creating and maintaining dashboards, activity calendars, and workflow guidelines.
  • Strong collaboration skills with cross-functional teams and regional coordinators.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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