Skip to content

Job Openings

Field Service Technician

Kalamazoo, MI 49048

Posted: 08/16/2022 Employment Type: Direct Hire/Perm Job Category: Construction Management Job Number: 477917 Country: United States Is job remote?: No

Job Description


Job Description Overview

Field Service Technicians are responsible for the service of company customers and product lines. They perform preventive maintenance, site surveys, installations, modifications, equipment start-ups, provide training and re-training in the use of company equipment. This position reports to the Technical Development Coordinator and Customer Service Manager as necessary.


  • Ability to travel – 50% (US and International travel).
  • Dedication to excellence and a quality output.
  • Honest, Reliable, and displays irreversible Integrity.
  • Excellent oral, written and interpersonal communication skills.
  • Well-developed organizational skills.
  • Solid mechanical and electrical aptitude and troubleshooting skills.
  • Working knowledge and ability to perform high quality welds.
  • Working knowledge of PLC controls and logic.
  • Hydraulic knowledge/troubleshooting beneficial.
  • High School education, technical training, and 2 to 4 years of related technical service work.
  • Ability to remain calm in difficult situation.
  • Ability to adhere to Standard Operating Procedure.
  • Able to complete service reports at the completion of service, to provide customer resolution.


  • Promoting excellence throughout the department.
  • Service company products at customer locations.
  • Provide training and re-training in the use of company equipment at customer locations.
  • Provide phone service and troubleshooting support from home office.
  • Provide sales leads to Sales Department.
  • Determine parts required for in field repairs.
  • Co-ordination of service trips including travel plans.
  • Accurately communicate and discuss problems with customers.
  • Document all aspects of Service work performed.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.
Social Share Buttons and Icons powered by Ultimatelysocial