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Epicor Administrator

louisville, KY 40299

Posted: 02/09/2023 Employment Type: Direct Hire/Perm Job Category: ERP Job Number: 533081 Country: United States Is job remote?: No

Job Description

The client needs an Epicor Systems Administrator which is a Techno/functional role that will act as the first point of contact with any issues in the Epicor system. They understand the system from a back and front-end perspective. They will be mainly responsible for handling the design, maintenance, performance, improvements, and configurations of the Epicor system. This individual will be heavily involved in production support for several projects at a time and will help with technical research as well. 

Daily Activities: 
  • Track, prepare and report on Epicor system performance and recommend upgrades for better performance 
  • Tier 2 level support for including troubleshooting and solving incidents reported by users, escalating issues to vendors, maintaining user accounts, responding to system outages, restarting servers, installing patches and releases, and monitoring system health
  • Manage data conversions, SQL databases, reporting, and all other technical aspects of the system
  • Participate in on-call support of the system, troubleshooting user issues
  • Review upgrade package notes, and testing requirements, and deliver pertinent information to team members 
  • Management of ticketing system, to diagnose and resolve system issues
  • Engage in preventative maintenance for the database
  • Maintenance and understanding of networks and servers
  • Full-time
  • 401K 
  • ESOP company
  • Health, Dental, and Vision coverage
  • Competitive pay 
  • Required Work Authorization: Must be authorized to work in the United States
  • Proficiency in Epicor ERP 9.05, 10, or 11 preferred
  • Experience with Microsoft SQL Server, Microsoft Server/Client Systems 
  • Hands-on experience with Support, BPM, BAQ, Virtualization, Backup/Restores, Network Printer Administration
  • Development experience with Kinetic REST APIs and/or Kinetic Business Object
  • Hands-on development experience with C#, SSRS, and Crystal Reports 
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