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Client Development Specialist

Los Angeles, CA 90017

Posted: 06/10/2024 Employment Type: Contract Job Category: Administrative Job Number: 618717 Country: United States Is job remote?: No

Job Description


Responsibilities include supporting initiatives that align with the groups’ marketing and business development plans; execution of client relationship-building activities; tracking and reporting on business development activities; and supporting effective thought leadership campaigns.

What You'll do:

  • Work with the practice areas to determine effective, detailed approaches to pursuing new business (including cross-selling and client institutionalization efforts) while driving follow-up and implementation.

  • Develop customized responses to pitches and RFPs/RFIs and other marketing collateral for new business opportunities and client meetings; work with the Pricing and Project Management team in developing alternative fee arrangement proposals and other value adds.

  • Plan and oversee relationship-building activities such as client events, sponsorships and conferences in support of group goals. Manage event logistics, internal/external communications, budget and vendor/venue relationships. Develop targeted invitee mailing lists. Report on RSVPs and who-knows-whom.

  • Assist attorneys with maximizing event involvement by identifying opportunities for client and target touch points.

  • Proactively collect feedback after the event and encourage follow-up activities. Report on return on investment.

  • Collaborate with the library and Market/Competitive Intelligence team to review in-depth research and analysis of clients, prospects and competitors to determine a strategy for client and target outreach.

  • Work with the firm’s Communications team to create targeted, strategic submissions for practice-related and attorney rankings, surveys and awards, including Chambers and Legal 500, and other industry/geographic/attorney-specific awards.

  • Maintain practice group/industry descriptions, web content, matter lists, case studies and other marketing content to ensure that material is compelling and up-to-date.

  • Track, analyze and evaluate activity associated with business development initiatives across the firm and recommend strategies to increase the initiatives’ overall effectiveness.

  • Support thought leadership campaigns, including project management and mining of campaign data for business development opportunities.

  • Identify and partner with key industry organizations.

  • Provide back-up as needed to fellow members of the Client Development team.

 

Who You Are:

  • 4+ of experience in marketing or professional services business development, ideally in a law firm or other professional services firm.

  • Experience in the Professional Services industry preferred.

  • Minimum BA, BS or equivalent

  • Detail-oriented, organized, self-directed and able to manage multiple projects in a matrixed, fast-paced environment is a must.

  • Ability to effect change and motivate a diverse group of partners.

  • Flexibility, willingness and ability to work with a wide variety of people and projects in a collective and collaborative manner.

  • Excellent communication skills, both written and verbal, and strong analytical skills.

  • Strong computer skills including proficiency in the Microsoft Office suite. Experience with Dynamics, InterAction or other CRM databases a plus.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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