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Call Center Counselors (REMOTE) 3/5 starts

New York, NY 10004

Posted: 02/16/2024 Employment Type: Contract Job Category: Non-Clinical Job Number: 612043 Country: United States Is job remote?: Yes

Job Description

Call Center Counselor
Job Location:
 Remote - Company HQ is in NYC
Ancillary benefits 
Pay: $25/hr
Must Haves:
  • Bachelor’s Degree in Social Work, Mental Health Counseling, Psychology, Forensic Psychology or Nursing (Bachelor Level)
  •  Ability to attend 3 week paid training without any interruptions
  • Computer (one will be issued post training) and reliable internet
  • 1+ years experience related to counseling, behavioral assessment and/or crisis intervention

  • Bilingual in English and Spanish, Cantonese or Mandarin

Job Summary:

This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Counselor provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow up services to individuals who contact the NYC Support program (NYC Well) in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Counselor interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to gain a wide range of clinical skills, and knowledge of the expanding field of behavioral health.

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