The Planet Group
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http://www.theplanetgroup.com
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Call Center Counselor
Contract-to-hire
Job Location: Remote - Company HQ is in NYC
Ancillary benefits
Pay: $25/hr
Must Haves:
Preferred:
Job Summary:
This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Counselor provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow up services to individuals who contact the NYC Support program (NYC Well) in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Counselor interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to gain a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Call Center Counselors (REMOTE) 3/5 starts
50 Broadway , 19th Floor New York, NY 10004 US
Posted: 02/28/2024
2024-02-28
2024-03-31
Employment Type:
Contract
Job Category: Non-Clinical
Job Number: 612043
Country: United States
Is job remote?: Yes
Job Description
Call Center Counselor
Contract-to-hire
Job Location: Remote - Company HQ is in NYC
Ancillary benefits
Pay: $25/hr
Must Haves:
- Bachelor’s Degree in Social Work, Mental Health Counseling, Psychology, Forensic Psychology or Nursing (Bachelor Level)
- Ability to attend 3 week paid training without any interruptions
- Computer (one will be issued post training) and reliable internet
- 1+ years experience related to counseling, behavioral assessment and/or crisis intervention
Preferred:
- Bilingual in English and Spanish, Cantonese or Mandarin
Job Summary:
This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Counselor provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow up services to individuals who contact the NYC Support program (NYC Well) in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Counselor interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to gain a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
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