The Planet Group
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http://www.theplanetgroup.com
http://www.theplanetgroup.com
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Benefits Operations Specialist
6-month contract, extension possible
Location: Oakland, CA (remote)
$28-32/hr
Must Haves:
Job Description:
This is a great opportunity for someone who thrives in an “all hands on deck” environment, can wear multiple hats, and enjoys interacting with people. You are organized, detail-oriented, like to move fast and know when to be flexible.
Responsibilities:
Benefits Operations Specialist
1955 Broadway St. Oakland, CA 94612 US
Posted: 05/23/2023
2023-05-23
2023-07-05
Employment Type:
Contract
Job Category: Human Resources
Job Number: 566607
Country: United States
Is job remote?: Yes
Job Description
Benefits Operations Specialist
6-month contract, extension possible
Location: Oakland, CA (remote)
$28-32/hr
Must Haves:
- HS diploma
- At least 2 years of benefits experience (2-5 years ideal)
- Experience using Workday HCM
- Basic knowledge of benefits federal, state, and local laws
- Workday Benefits is a plus
- Advance experience with google docs and microsoft office
- Experience with Jira or different ticketing system
Job Description:
This is a great opportunity for someone who thrives in an “all hands on deck” environment, can wear multiple hats, and enjoys interacting with people. You are organized, detail-oriented, like to move fast and know when to be flexible.
Responsibilities:
- Respond to Tier 2 employee queries and assist Scale Support with Tier 0 /1 queries as needed via JIRA Cloud ticketing system and support the Benefits team on all operational needs.
- Provide functional support to employees needing assistance with Benefits Employee Self Services (ESS) transactions
- Assist with benefits day to day processing in Workday for new hires, terminations, and qualified life events
- Partner with the Business Systems team to resolve benefits-related system issues, implement process improvements, and test system changes as needed
- Assist with EOIs administration support and integration error reviews by partnering with Block’s insurance carriers and our HRIS tool, Workday
- Support the planning of annual open enrollment and other benefits changes
- Assist with personal leaves, accommodations, outplacement services, worker compensation requests and assist with confirming return to work dates for all leaves as needed
- Collaborate with Benefits Program Managers on special projects
- Ensure company compliance with yearly audits, plan documents and all federal, state, and local laws
- Assist with responding to government notices and ensure reporting requirements are met in a timely manner, including required notice distribution
- Responsibilities and tasks may change and shift as we operationalize and streamline
- 2-3+ years of previous Benefits experience
- Experience using Workday HCM (Workday Benefits is a plus)
- Familiar with JIRA Cloud or similar ticketing tracking system
- Advance experience with google docs and microsoft office a plus
- Ability to handle sensitive and confidential data
- Passionate about developing efficient processes and driving results
- Attention to detail
- Basic knowledge of benefits federal, state, and local laws