Skip to content

Job Openings

Associate Account Managers

Fort Worth, TX 76137

Posted: 08/17/2022 Employment Type: Contract To Hire Job Category: Other Job Number: 492946 Country: United States Is job remote?: No

Job Description

Job Description
Accountable for maintaining a positive Customer Relationship through accurate, cost effective, compliant and buildable Quotes, as well as knowledgeable of all aspects of Order Management and After Sales Support

Responsibilities 
  • Interface with customer, outside sales and company leadership
  • Conduct Quality Control on Quotes and Orders
  • Save Quote into Laserfiche and maintain quote and order folders, as required
  • Send submittals with buyout preapproval form, if applicable
  • Provide clear expectations and drive accountability to ensure all internal and external SLAs are met
  • Coach, mentor and provide feedback on Quote Specialists and Customer Service Assistant
  • Enter service issues
  • Work on special projects for customer
  • Create Miscellaneous Orders / Corrective Actions
  • Accountable for all aspects of order management
  • Accountable for all aspects of after sales support
  • Maintain customer schedules, as required
  • Maintain Customer Libraries (Specs)
  • Review & Revise jobs • Maintain volume of 40-60% of Account Manager within same segment
  • Must be able to perform all the responsibilities of the Customer Service Assistant and Quote Specialist
Qualifications
  • Associate Degree preferred, will consider experience in lieu of
  • 2 years experience in Customer Service with estimating in engineered to order product, preferably within the walk-in industry
  • Ability to set clear expectations and hold others accountable
  • Ability to be a self-starter and work independently
  • Strong emphasis on Math and Technical skills
  • Strong verbal and written communication skills
  • Strong prioritization, multi-tasking and organization skills
  • Detail oriented
  • Strong MS Office skills
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Fort Worth, TX

Ready to embark on an exciting career journey in Fort Worth, Texas? Explore our job listings in this vibrant city known as the 'City of Cowboys and Culture.' Fort Worth offers a perfect blend of rich Western heritage and modern amenities, making it an ideal destination for job seekers looking for growth opportunities and a high quality of life. From the iconic Fort Worth Stockyards to the world-renowned Kimbell Art Museum, there is something to enchant everyone here. Indulge in mouthwatering Tex-Mex cuisine, catch a show at the Bass Performance Hall, support the revered Fort Worth Symphony Orchestra, or cheer on the Dallas Cowboys at AT&T Stadium. Come discover why Fort Worth is the perfect place to take the next step in your career and experience its irresistible charm firsthand.
Social Share Buttons and Icons powered by Ultimatelysocial