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Advertising Operations Specialist

Austin, TX 73301

Posted: 02/22/2024 Employment Type: Contract Job Category: Marketing Job Number: 612069 Country: United States Is job remote?: Yes

Job Description


Advertising Operations Specialist

Global Product Services (GPS) mission is to significantly enhance our most important customer’s experience by effectively resolving (technical) issues, proactively preventing future problems, and inspiring teams to create valuable, high quality products.

This position will partner with internal team members (program managers), providing operational execution support to help project manage test campaigns (alpha/beta) for managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process.  The ideal candidate will have a strong background in advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about Facebook, analytically minded, a great communicator, and able to partner with other XFN teams.

Pay Rate: Up to $27/hr depending on experience

Responsibilities
  • Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects. 
  • Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
  • Triage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real time
  • Gather learnings and insights for: 1) internal teams to help Facebook further develop and evolve our products, and 2) our advertising partners to help them achieve their marketing objectives
  • Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
  • Identify tool and process efficiency gains with analytical perspective

Skills and Experience:
  • Bachelors Degree
  • 2+ years experience directly managing Facebook paid advertising campaigns and thorough understanding of major success metrics
  • 2+ years experience managing client - facing communication concerning Facebook Ads Manager/ campaign set-up per internal direction
  • Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
  • Experience in working on research studies (A/B tests, surveys, interviews)
  • Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
  • Proven ability to manage multiple projects and work in a high-performance team environment
  • Previous tech experience a plus
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