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Accounts Receivable Analyst

Lewisville, TX 75056

Posted: 11/16/2023 Employment Type: Contract Job Category: Accounting & Finance Job Number: 581351 Country: United States Is job remote?: No

Job Description

Job Title: Accounts Receivable Analyst

Responsible for efficient and effective collection of Commercial Accounts from various customers foreign and domestic including hospitals, surgery centers, physician practices, DME companies, and distributorships.

  • Timely completion of all corporate wide and departmental training
  • Understand, promote, and demonstrate Compliance adherence.
  • Demonstrate effective interactions with peers and management; maintain effective communication lines/methods; engage management to help in solving problems as needed.
  • Demonstrate the ability to handle a larger collection assignment while consistently meeting personal and team collection goals.
  • Responsible for managing and resolving assigned tasks in timely and effective manner through oracle and other systems and processes.
  • Consistently meet or exceed personal and departmental quality and productivity standards on a consistent basis.
  • Ensure timely and accurate follow up on open aging accounts based on documented timelines
  • Escalate account issues to sales and business partners per documented timeline and process
  • Research, communicate and escalate as needed all invoice disputes in a timely and effective process
  • Complete collection calls and correspondence (fax / mail) as required for resolving aging balances.
  • Verify and understand contract & billing requirements for all customers as needed to resolve account balances.
  • Work with customer and internal partners to resolve missing / invalid / incorrect purchase orders.
  • Review unpaid / disputed balances for final resolution per process that all collection efforts have been exhausted and recommend appropriate send to collections, write off or reversal for approval.
  • Knowledgeable of all work instructions, processes, guidelines and policies; engage team leadership as needed for additional training or questions.
  • Work with contracting team, customer service team, and leadership for account escalations needed to resolve account disputes.
  • Share knowledge amongst peers and management; proactively suggest process improvements.
  • Identify and report account trends or issues to management and share learnings with team members.
  • Review assigned accounts to ensure that account requirements, special processes and guidelines are followed.
  • Strong understanding of all work instructions, processes, guidelines and policies
  • Proactively suggest process improvements. Utilize process knowledge to assist in documenting the ideas/requirements.
  • Assist peers with account resolution as needed.
  • Promote and exude a positive work environment.
  • Regular attendance required.
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