CW Analyst_USA_USD
Location: Chicago, Illinois
Country: United States
Category: Accounting & Finance
Workplace Location: Onsite
Employment Type: Contract
Posted Date: February 19, 2026
Job ID: 644541
Job Description
CW Analyst
Location:Chicago IL
Duration: 18 months
Pay: 27-27.50 per hour DOE
The Planet Group is looking for a CW Analyst to join our well-known financial services client on an 18 -month assignment, working in Chicago IL,
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
As a member of the Global Business Support team, you will be responsible for:
• 75% time allocation – Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
• 25% time allocation – Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.ers, and processing all fund-related transactions.
Primary Responsibilities:
- Resolve internal and vendor system issues that directly impact business operations and/or client interactions
- Oversee client FTP setup, testing, updates and resolve transmission issues
- Initiate vendor internal user setup for multiple vendor applications and banking portals
- Troubleshoot vendor application login issues
- Coordinate vendor hardware updates
- Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
- Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE’RE LOOKING FOR
Basic Skills:
- Bachelor’s degree required
- Exceptional communication, prioritization, organizational, time management and interpersonal skills
- Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
- Demonstrates accountability and sense of urgency in achieving results/completing tasks
- Willingness to be a self-starter with excellent anticipation and strong analytical skills
- Attention to detail; strong Control/Risk mindset
- Exhibit sound judgment and integrity
- Exhibit a customer service mindset
• Flexible with hours (execute some after-hours testing)
Preferred Skills:
- Financial industry experience
- 1-3 years of financial services experience
- Project management experience
- Experience with business process improvement and business process design
- Familiarity with user acceptance testing methodologies
- Experience with Confluence, Jira, Excel, PowerPoint
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
