Quality Documents and Training Administrator - III
18-month contract
Foster City CA 
Pay: 36-43.52/hr

Must Haves:

• Bachelor’s degree in Business, Education, Learning & Development, or related field (or equivalent experience).
• Experience supporting learning portfolios, curriculum operations, or program management in a corporate environment.
• Strong organizational and data management skills with attention to detail and accuracy.
• Experience working with LMS platforms and learning operations processes preferred.
• Ability to manage multiple stakeholders and coordinate across cross-functional teams.
• Strong communication and documentation skills.

Preferred:

• Experience in global or commercial learning environments.
• Familiarity with governance frameworks, SOP-driven environments, or regulated industries.
• Exposure to learning analytics, portfolio reporting, or content lifecycle management tools.
• Continuous improvement mindset with experience supporting operational transformation or process optimization.

The Learning Portfolio Operations Specialist provides operational stewardship for the Global Commercial Learning & Development (L&D) portfolio, ensuring accurate visibility, structure, and lifecycle management of learning programs, pathways, and experiences across therapeutic areas and capability domains. This role partners closely with Curriculum Strategy and cross-functional L&D teams to maintain portfolio integrity, support governance standards, and enable informed decision-making through organized, reliable portfolio data.
 

Portfolio Operations & Governance

• Maintain accurate visibility of learning programs, pathways, and experiences across therapeutic and capability areas.

• Ensure portfolio components are consistently structured, documented, and aligned with governance standards, SOPs, and operating principles.

• Organize and maintain portfolio data to support transparency, accessibility, and operational efficiency.

• Prepare portfolio insights and materials that enable informed decision-making by L&D leadership.

Operational Partnership & Coordination

• Serve as the primary operational partner to the Associate Director, Curriculum Strategy, Experience, and Design.

• Coordinate across Learning Operations, LMS Operations, Learning Effectiveness, and Design teams to maintain portfolio integrity and alignment.

• Facilitate cross-functional collaboration to ensure data accuracy and consistent portfolio representation across systems.

Lifecycle Management & Compliance

• Maintain lifecycle transparency including content evolution, updates, expirations, and retirement of learning assets.

• Support compliance, audit readiness, and operational continuity through accurate documentation and tracking.

• Ensure learning content reflects current business needs and remains aligned with organizational priorities.

Continuous Improvement & Operational Maturity

• Support the ongoing maturation of portfolio operations by improving visibility, consistency, and readiness for future enhancements.

• Contribute to process improvements that strengthen measurement capabilities, reporting, and technology enablement.

• Help establish scalable operational practices that support long-term L&D strategy.