Administrative Associate 2 – Payments & Processing
Location: Palo Alto, California
Country: United States
Category: Administrative
Workplace Location: Onsite
Employment Type: Contract
Posted Date: March 3, 2026
Job ID: 644132
Job Description
Job Title: Administrative Associate 2
Location: Palo Alto, CA
Travel: No
Duration: 12 months
Schedule: Hybrid, onsite 3 days/week
Pay Rate: $32 to $35.24/hour (DOE)
Job Overview:
The Administrative Associate 2 will play a vital role in supporting The Division of Pain Medicine by processing human subject payments, processing orders and invoices, tracking and following up on payments, and coordinating travel arrangements. This position requires strong organizational skills, attention to detail, and effective communication abilities to ensure smooth operations within the research environment.
Key Responsibilities:
- Human Subject Payments:
- Processing payments to human subjects participating in research studies, ensuring compliance with institutional and departmental policies and ethical guidelines.
- Maintain accurate and confidential records of participant payments and related documentation.
- Order Processing:
- Process and track orders for research supplies and materials, ensuring timely procurement and adherence to budgetary constraints.
- Collaborate with vendors and internal departments to resolve any issues related to orders.
- Invoice Management:
- Review, process, and track invoices related to research activities, ensuring accuracy and timely payment.
- Work closely with the finance administrative lead to reconcile discrepancies and maintain organized financial records.
- Follow-Up and Tracking:
- Monitor the status of orders and payments, providing regular updates to the finance admin lead and addressing any delays or issues.
- Adhere to current tracking systems to ensure timely follow-up on outstanding payments and orders.
- Travel Arrangements:
- Coordinate travel logistics for research team members, including booking flights, accommodations, and transportation in accordance with university policies.
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
