Epicor Administrator/Help Desk
Location: Georgia, Georgia
Country: United States
Category: ERP
Workplace Location: Remote
Employment Type: Direct Hire/Perm
Posted Date: March 13, 2026
Job ID: 643463
Job Description
Epicor Administrator/Help Desk
Our client is a family owned manufacturer in the IL area. They are currently seeking an Epicor Administrator/Help Desk to provide technical and functional analysis, system administration, design, installation, maintenance, customization, support, and modification of the ERP system. This team fosters a collaborative environment, puts technology first, and offers a wealth of growth opportunities. This is an intricate role for the company and will report to the ERP Manager.
Responsibilities of the Epicor Administrator/Help Desk:
- Manage and support EDI integrations
- Support and maintain QuickShip and related integrations
- Develop, customize, and enhance Epicor functionality using Application Studio with Kinetic
- Create and maintain dashboards, BAQs, BPMs, and customizations to support business processes
- Provide user support, troubleshooting, and training across departments
- Coordinate upgrades, patches, and system improvements
- Document configurations, processes, and custom solutions
Benefits of joining this organization:
- Competitive salary
- Health, Dental, Vision, 401K
- Holidays and vacation
- 2 weeks PTO
- Hybrid schedule available
Requirements for the Epicor Administrator/Help Desk:
- Epicor Kinetic (on prem and cloud) experience a must
- BAQ’s, BPM’s, SQL, Dashboards, SSRS
- EDI experience (setup, monitoring, and troubleshooting)
- Experience supporting QuickShip or similar shipping/logistics integrations
- Customization experience utilizing Application Studio
- Strong understanding of ERP workflows, data structures, and system integrations
- Manufacturing experience is a must
Compensation: $80,000 - $95,000 annually
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
