Director, IT – Commercial Applications, BI & AI
Location: Richmond, Virginia
Country: United States
Category: Technology
Workplace Location: Onsite
Employment Type: Direct Hire/Perm
Posted Date: February 18, 2026
Job ID: 640674
Job Description
Director of Commercial Applications and Business Intelligence
Location: Richmond, VA, onsite 3 days a week
Reports To: Chief Information Officer (CIO)
Salary: $220k
Overview
The Director of Commercial Applications and Business Intelligence (BI) will lead the strategic direction, development, and optimization of technology solutions that empower Commercial functions across Sales, Marketing, Market Access, and Patient Services. This role will drive digital transformation initiatives and enable advanced data-driven decision-making across the organization.
Key Responsibilities
Strategic Leadership
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Define and execute the IT roadmap for Commercial Applications, BI, and AI in alignment with corporate and business objectives.
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Partner with Commercial, Data Science, and Analytics leaders to identify opportunities for innovation and operational efficiency.
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Lead cross-functional teams to deliver scalable, secure, and compliant technology solutions.
Commercial Applications
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Oversee the implementation, enhancement, and lifecycle management of Veeva CRM and other commercial platforms.
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Ensure seamless integration of commercial systems with ERP, data lakes, and third-party data providers.
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Drive system improvements to support field force effectiveness, omnichannel engagement, and actionable HCP/patient insights.
Business Intelligence & Data Analytics
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Lead the BI and analytics strategy, including data architecture, visualization (Tableau, Power BI), and self-service analytics.
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Develop KPIs and dashboards to monitor commercial performance, market trends, and customer engagement.
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Oversee data governance, ensuring quality, consistency, and regulatory compliance (HIPAA, GDPR).
Artificial Intelligence & Advanced Analytics
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Champion the adoption and scaling of AI/ML models to optimize targeting, forecasting, segmentation, and personalization.
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Collaborate with data science teams to operationalize predictive and prescriptive analytics.
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Evaluate and implement emerging technologies to accelerate AI maturity across the organization.
Required Qualifications
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Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s degree or MBA preferred.
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10+ years of progressive IT leadership experience, including at least 5 years in the pharmaceutical or life sciences industry.
- Proven experience managing commercial applications and BI platforms.
- Deep Veeva CRM experience
- Deep understanding of commercial pharma operations, data ecosystems, and regulatory frameworks.
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Strong vendor management, project delivery, and stakeholder engagement skills.
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Experience with cloud platforms (AWS, Azure), data lakes, and modern data stack tools.
Preferred Skills & Competencies
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Familiarity with QVIA data, and AI/ML frameworks.
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Strong background in change management and agile delivery.
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Excellent communication and leadership skills, with the ability to influence at all levels of the organization.
#TECH
#LI-MB2
#hyrbid
#Richmond
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.
