Careers at the Planet group

HR Service Center Rep - Junior

Framingham, MA 01701

Posted: 12/03/2025 Employment Type: Contract Job Category: Human Resources Job Number: 641991 Is job remote?: No

Job Description

HR Associate
Contract Duration: 2 months with potential for extension
Remote in EST

Hourly rate: $18.00-19.00/hr

Must have:
Bachelor's degree (preferably HR related)
Customer Service oriented experience in a retail sales position or in a corporate setting
Quiet work space at home for remote work
reliable high speed internet access

Nice to have:
At least 3 months HR related work (could include Internships)

A top company to work for in MA is looking to hire for a key HR position within the organization. They would like to find a candidate that has a strong interest in learning and growing within HR. Great opportunity to gain HR experience. This position will provide internal support and assistance to employees with questions ranging from HR policies and procedures to benefits to leaves of absences and  employee related questions.  The primary inquiries will come via the phone. The remainder will be via email. As you will speak with 30-40 potential employees a day you will certainly respond and assist with a host of different HR related questions.  
 
Duties & Responsibilities

  • Respond to employee inquiries related to HR policies, procedures, and leaves of absence via phone, email, and dashboard tools

  • Accurately document interactions and case updates in the ServiceNow case management system

  • Ensure compliance with all applicable laws and regulations, including FMLA, state disability, paid family leave, ERISA, and local sick leave policies

  • Reference internal resources, policies, and procedures to maintain and expand knowledge across HR Shared Services functions

  • Administer leaves of absence accurately and on time, leveraging dashboard reports to manage workload

  • Participate in cross-training to support team flexibility and business continuity

  • Assist with special projects and other duties as assigned
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About Framingham, MA

Ready for an exciting career in the vibrant community of Framingham, Massachusetts? Explore our job opportunities in this dynamic area that boasts rich history, stunning landscapes, and a thriving economy. Framingham is nestled in Middlesex County, just west of Boston, offering a perfect blend of urban conveniences and suburban charm. With landmarks like the Framingham History Center, amazing local cuisine ranging from classic New England fare to global flavors, and venues like the Amazing Things Arts Center and MetroWest Symphony Orchestra, Framingham is a hub of culture and creativity. Join the bustling job market, take advantage of top-notch education and healthcare facilities, and immerse yourself in the welcoming community spirit of Framingham. Let's kickstart your career journey together!
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