Careers at the Planet group

Business Operations Analyst

Detroit, MI 48226

Posted: 11/13/2025 Employment Type: Contract Job Category: Business Analyst Job Number: 641495 Is job remote?: No

Job Description

Business Operations Analyst
Location: Detroit, MI
Contract: 3 months
Schedule: 3 days Onsite
Pay: $31.75-35.56/hr DOE

Business Operations Analyst Qualifications: 
  • Excellent PC skills and knowledge of Microsoft Office tools. May coordinate the work of others to the extent their efforts might affect completion of assigned tasks.
  • A wide degree of creativity and latitude is expected.
  • 5 to 7 years of experience working with business customers gathering system requirements.
  • Bachelor's degree or equivalent work experience in area of specialty is required.
Business Operations Analyst Responsibilities: 
  • Liaison between HPP external vendors, call center, and customers.
  • Process vendor claims/payments using Service Bench application.
  • Reviews, analyzes and evaluates business systems and user needs.
  • Responsible for documenting and translating business processes in a clear and concise method by using their knowledge of business process mapping and of the various tools and software that are available.
  • Focus on specific client requirements and ultimately interpreting these requirements into an illustration of the overall business process.
  • Formulates systems to parallel overall business strategies.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
  • Be adept at understanding and identifying bottlenecks, rework, and multiple loops with the documented process, and be able to provide solutions.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
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