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The Planet Grouphttps://cdn.haleymarketing.com/templates/63515/logos/theplanetgroup-200x200.pnghttp://www.theplanetgroup.comhttp://www.theplanetgroup.comtrue
Sr. Examination Proctor? 3-month contract Location: Hybrid- Cambridge, MA
Must Haves:
Supervisory experience
Graduation from high school or its equivalent.
One year of academic experience.
One year of administrative experience.
One year of customer service experience.
Preferred:
Higher Ed experience preferred with knowledge of general academic policies and procedures
Excellent Customer Service and interpersonal skills
Strong background using Microsoft Office suite (including Excel and Outlook)
Ability to handle complex and confidential information with discretion
Lift and move up to 50lbs
Ability to work extended hours during busy periods
Job Description:
Supervises the work of proctors during the day and prepares proctor’s reports as necessary.
Evaluates the weekly exams schedule for staffing needs.
Creates and distributes proctor weekly schedule.
Assists students with exam questions and facilitates communication with faculty over the phone or email.
Monitors test rooms during the administration of exams.
Serves as a point-person for proctors and students needing clarification.
Enforces time limits and compliance.
Explains and answers questions concerning exams procedures, accommodation questions, concerns during exams and related matters, and reports incidents and/or unusual occurrences during exams to Test Center Leads.
Prepares and distributes examination materials to students.
Collects, checks, and counts completed exams.
Ensures rooms are prepared to meet the students’ accommodations.
Notifies appropriate personnel when test equipment issues arise and works to find a quick resolution.
Requests special technology from ATC and coordinates the delivery and drop-off.
Perform general clerical support duties such as answering phones, processing correspondence, and maintaining files as needed.
Support check-in desk operations as needed.
Other duties as required.
Additional Qualifications & Skills:
Higher Ed experience preferred with knowledge of general academic policies and procedures
Excellent Customer Service and interpersonal skills
Strong background using Microsoft Office suite (including Excel and Outlook)
Ability to handle complex and confidential information with discretion
Ability to learn general and specialized software applications
Demonstrated troubleshooting ability
Ability to multitask while showing good judgment and timeliness
Proactive and highly organized, with strong attention to detail for accurate recordkeeping
Excellent oral and written communication skills
Circulate the Testing Center spaces and navigate multiple buildings across campus for prolonged periods of time
Lift and move up to 50lbs
Ability to work extended hours during busy periods
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Calling all job seekers! Discover exciting job opportunities in and around Cambridge, Massachusetts, a vibrant city known for its rich history, world-renowned universities like Harvard and MIT, and innovative tech scene. Cambridge offers a unique blend of academic excellence, cultural diversity, and a thriving arts community, with attractions like the iconic Harvard Square, the charming Charles River Esplanade, and the prestigious American Repertory Theater. From savoring local specialties like clam chowder and lobster rolls to cheering on the Red Sox at Fenway Park, there's something for everyone in this dynamic region. Explore job listings today and kick-start your career in this captivating area!
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